

Integrate Active Collab with Teamwork Desk
Send information between Active Collab and Teamwork Desk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started


Add new tasks to your Active Collab for new tickets generated in Teamwork Desk
Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will add new tasks to your Active Collab for new tickets generated in Teamwork Desk.
How it works
- The flow triggers when a new ticket is created in Teamwork Desk.
- Zoho Flow creates a new task in Active Collab.


Add new tasks to your Active Collab for new tickets generated in Teamwork Desk
Teamwork Desk + Active Collab

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Supported triggers and actions
Integrate Active Collab and Teamwork Desk using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Task closed
Triggers when a task is closed

Task updated
Triggers when the details of an existing task is updated

Task list created
Triggers when a new task list is created in a project

Project created
Triggers when a new project is created

Comment added
Triggers when a comment is added to an object

Task moved
Triggers when a task is moved from one task list to another

Task created
Triggers when a new task is created

Ticket assigned
Triggers when a ticket in the selected inbox is assigned

Ticket Unassigned
Triggers when a ticket in the selected inbox is unassigned

New agent reply
Triggers when an agent sends a reply

New customer reply
Triggers when a customer sends a reply

Thread edited
Triggers when a thread in the selected inbox is edited

New customer
Triggers when a new customer is created

New ticket note
Triggers when a ticket note is added

New ticket
Triggers when a new ticket is created

Updated customer details
Triggers when the details of a customer are updated
All Actions - Actions are the automated tasks

Add comment to discussion
Adds a new comment to discussion

Create task
Creates a new task

Create project
Creates a new project

Add comment to task
Creates a new comment in the selected task

Create company
Creates a new company

Update project
Updates the details of an existing project

Update task
Updates the details of an existing task

Update company
Updates the details of an existing company

Move task
Moves the specified task to the selected task list

Fetch label
Fetches the details of an existing label by ID or name

Fetch project
Fetches the details of an existing project by ID or name

Fetch currency
Fetches the details of an existing currency by ID, name, or code

Fetch company
Fetches the details of an existing company by ID or name

Fetch user
Fetches the details of an existing user by email address

Fetch task
Fetches the details of an existing task

Fetch template
Fetches the details of an existing template

Fetch category
Fetches the details of an existing category by ID or name

Create ticket
Creates a new ticket

Create customer
Creates a new customer

Link task to ticket
Links a task to a ticket

Unassign ticket
Unassigns the selected ticket

Assign ticket
Assigns the selected ticket to a user

Reply to ticket
Adds a reply to the selected ticket

Update customer
Updates the details of an existing customer

Update ticket
Updates the details of an existing ticket

Fetch inbox
Fetches the details of an existing inbox by ID, name, or email address

Fetch status
Fetches the status of an existing ticket by ID or name

Fetch tags
Fetch the details of an existing tag by ID or name

Fetch source
Fetches the source of an existing ticket by ID or name

Fetch agent
Fetches the details of an existing agent by ID, name, or email address

Fetch type
Fetches the type of an existing ticket by ID or name

Fetch company
Fetches the details of an existing company by ID, name, or email address

Fetch priorities
Fetches the priority of an existing ticket by ID or name

Fetch customer
Fetches the details of an existing customer by name or email address

Fetch ticket
Fetches the details of an existing ticket by ticket ID or name
What is Active Collab?
ActiveCollab is a project management solution for creative professionals. It allows you to split projects into tasks and subtasks, track your time, evaluate your progress, and measure the impact your business is making.
What is Teamwork Desk?
Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.
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