Integrate Acuity Scheduling with CloudTalk

Send information between Acuity Scheduling and CloudTalk automatically, without writing any code, using Zoho Flow.

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Trigger an SMS notification via CloudTalk upon a booking creation in Acuity Scheduling

Send real-time SMS updates for booking confirmations to enhance customer experience. This flow sends an SMS from CloudTalk for every new booking created in Acuity Scheduling.

How it works
  1. The flow triggers when an appointment is created or updated in Acuity Scheduling.
  2. Zoho Flow sends an SMS message in CloudTalk.
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Trigger an SMS notification via CloudTalk upon a booking creation in Acuity Scheduling

Acuity Scheduling + CloudTalk

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Supported triggers and actions

Integrate Acuity Scheduling and CloudTalk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Appointment rescheduled

Triggers when an appointment is rescheduled

Appointment canceled

Triggers when an appointment is canceled

Product order completed

Triggers when a new product order is completed

Appointment created or updated

Triggers when an appointment is created or updated

Appointment scheduled

Triggers when a new appointment is scheduled

Call created

Triggers when a new call of the selected type is created

Agent created

Triggers when a new agent is created

Contact created

Triggers when a new contact is created

All Actions - Actions are the automated tasks

Block off time

Blocks off a time range on your schedule

Create appointment

Creates a new appointment. Appointments can be created starting tomorrow.

Create customer

Creates a new customer

Reschedule appointment

Reschedules an existing appointment using appointment ID

Fetch appointment

Fetches an appointment by ID. If the appointment does not exist, you can choose to create a new one.

Create agent

Creates a new agent

Send SMS

Sends an SMS message

Add activity

Adds an activity to an existing contact

Create contact

Creates a new contact

Add note

Adds a note to an existing contact

Update agent

Updates the details of an existing agent

Update contact

Updates the details of an existing contact

Fetch contact

Fetches the details of an existing contact using ID or keyword

What is Acuity Scheduling?

Acuity Scheduling is online scheduling software that helps you schedule appointments across varying timezones. You can send customized notifications, set up billing integrations, ensure two-way sync, and embed forms and calendars.

What is CloudTalk?

CloudTalk is an intuitive cloud-based call center software solution for sales and support teams of all sizes. It also lets you integrate your phone system with the most popular CRM, ecommerce, and helpdesk systems.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Sales Director, Artico

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

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