Integrate Acuity Scheduling with RingCentral

Send information between Acuity Scheduling and RingCentral automatically, without writing any code, using Zoho Flow.

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Trigger an SMS notification via RingCentral upon a booking creation in Acuity Scheduling

Send real-time SMS updates for booking confirmations to enhance customer experience. This flow sends an SMS from RingCentral for every new booking created in Acuity Scheduling.

How it works
  1. The flow triggers when an appointment is created or updated in Acuity Scheduling.
  2. Zoho Flow sends a new SMS to the specified phone number in RingCentral.
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Trigger an SMS notification via RingCentral upon a booking creation in Acuity Scheduling

Acuity Scheduling + RingCentral

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Supported triggers and actions

Integrate Acuity Scheduling and RingCentral using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Appointment rescheduled

Triggers when an appointment is rescheduled

Appointment canceled

Triggers when an appointment is canceled

Product order completed

Triggers when a new product order is completed

Appointment created or updated

Triggers when an appointment is created or updated

Appointment scheduled

Triggers when a new appointment is scheduled

Call missed

Triggers when a call is missed

Call answered

Trigger when a call is answered

New SMS

Triggers when a new SMS is sent or received

Call recorded

Triggers when a call is recorded

New voicemail

Triggers when a new voicemail is sent or received

New team chat

Triggers when a new team chat is created

New call

Triggers when a new call is initiated or received

Call disconnected

Triggers when a call is ended

All Actions - Actions are the automated tasks

Block off time

Blocks off a time range on your schedule

Create appointment

Creates a new appointment. Appointments can be created starting tomorrow.

Create customer

Creates a new customer

Reschedule appointment

Reschedules an existing appointment using appointment ID

Fetch appointment

Fetches an appointment by ID. If the appointment does not exist, you can choose to create a new one.

Initiate ring-out call

Initiates a two-legged ring-out call based on the specified caller and callee phone number

Create contact

Creates a new contact

Create team message

Creates a new team message

Send SMS

Sends a new SMS to the specified phone number

Update contact

Updates the details of an existing contact

Block or allow phone number

Updates the blocked or allowed phone number list with the specified phone number

Fetch ring-out call status

Fetches the status of a 2-legged ring-out call

Fetch extension

Fetches the details of the existing extension

Fetch message by ID

Fetches the details of an existing message record by message ID

Fetch contact

Fetches the details of an existing contact

Fetch call by session ID

Fetches the details of an existing call by session ID

Fetch call by ID

Fetches the details of an existing call by ID

Fetch user

Fetches the details of an existing user

Fetch call record by ID

Fetches the details of an existing call record by ID

What is Acuity Scheduling?

Acuity Scheduling is online scheduling software that helps you schedule appointments across varying timezones. You can send customized notifications, set up billing integrations, ensure two-way sync, and embed forms and calendars.

What is RingCentral?

RingCentral is a cloud-based communication system that helps you better serve your customers with all-in-one cloud phone, video conferencing, team messaging, contact center and more.

Phone/SMS

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

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