Integrate Acuity Scheduling with RingCentral
Send information between Acuity Scheduling and RingCentral automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Trigger an SMS notification via RingCentral upon a booking creation in Acuity Scheduling
Send real-time SMS updates for booking confirmations to enhance customer experience. This flow sends an SMS from RingCentral for every new booking created in Acuity Scheduling.
How it works
- The flow triggers when an appointment is created or updated in Acuity Scheduling.
- Zoho Flow sends a new SMS to the specified phone number in RingCentral.
Trigger an SMS notification via RingCentral upon a booking creation in Acuity Scheduling
Acuity Scheduling + RingCentral
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Supported triggers and actions
Integrate Acuity Scheduling and RingCentral using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Appointment rescheduled
Triggers when an appointment is rescheduled
Appointment canceled
Triggers when an appointment is canceled
Product order completed
Triggers when a new product order is completed
Appointment created or updated
Triggers when an appointment is created or updated
Appointment scheduled
Triggers when a new appointment is scheduled
Call recorded
Triggers when a call is recorded
Call received
Triggers when a call is received
SMS sent or received
Triggers when a new SMS is sent or received
Voicemail received
Triggers when a new voicemail is received
Call missed
Triggers when a call is missed
New call
Triggers when a new call is initiated or received
Call ended
Triggers when a call is ended
All Actions - Actions are the automated tasks
Block off time
Blocks off a time range on your schedule
Create appointment
Creates a new appointment. Appointments can be created starting tomorrow.
Create customer
Creates a new customer
Reschedule appointment
Reschedules an existing appointment using appointment ID
Fetch appointment
Fetches an appointment by ID. If the appointment does not exist, you can choose to create a new one.
Create contact
Creates a new contact
Send SMS
Sends a new SMS to the specified phone number
Initiate ringout call
Initiates a two-legged ringout call based on the specified caller and callee phone numbers
Update contact
Updates the details of an existing contact
Fetch contact
Fetches the details of an existing contact
Fetch extension by ID
Fetches the details of a RingCentral extension by extension ID
What is Acuity Scheduling?
Acuity Scheduling is online scheduling software that helps you schedule appointments across varying timezones. You can send customized notifications, set up billing integrations, ensure two-way sync, and embed forms and calendars.
What is RingCentral?
RingCentral is a cloud-based communication system that helps you better serve your customers with all-in-one cloud phone, video conferencing, team messaging, contact center and more.
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