Integrate Aircall with IT Portal
Send information between Aircall and IT Portal automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Aircall and IT Portal using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Assigned call
Triggers when a call is assigned to someone
New contact
Triggers when a new contact is created
New outbound call
Triggers when there is a new outbound call
New voicemail
Triggers when there is a new voicemail
Call ended
Triggers when a call ends
New missed call
Triggers when there is a new missed call
Tagged call
Triggers when a call is tagged
Updated contact
Triggers when a contact is updated
New inbound call
Triggers when there is a new inbound call
Commented call
Triggers when a call is commented on by someone
Configuration created or updated
Triggers when a configuration is created or if the details of an existing configuration are updated
Site created or updated
Triggers when a site is created or if the details of an existing site are updated
Device created or updated
Triggers when a device is created or if the details of an existing device are updated
Contact created or updated
Triggers when a contact is created or if the details of an existing contact are updated
Company created or updated
Triggers when a company is created or if the details of an existing company are updated
Knowledge base article created or updated
Triggers when a knowledge base article is created or if the details of an existing knowledge base article are updated
All Actions - Actions are the automated tasks
Create tag
Creates a new tag
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Update contact's phone number
Updates the phone number of an existing contact using its entry ID
Update contact's email address
Updates the email details of an existing contact using its entry ID
Fetch contact
Fetches the details of an existing contact by ID, phone number, or email address
Create contact
Creates a new contact
Create company
Creates a new company
Create knowledge base article
Creates a new knowledge base article
Add address
Adds a new address
Create site
Creates a new site
Update contact
Updates the details of an existing contact
Update company
Updates the details of an existing company
Update address
Updates the details of an existing address
Fetch device
Fetches the details of an existing device
Fetch site
Fetches the details of an existing site
Fetch configuration
Fetches the details of an existing configuration
Fetch contact
Fetches the details of an existing contact
Fetch company
Fetches the details of an existing company
Fetch knowledge base article
Fetches the details of an existing knowledge base article
What is IT Portal?
IT Portal is a cloud and on-premises offering for IT documentation and MSP documentation. It securely centralizes documents, licenses, logins, contacts, apps, and devices.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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