Integrate Backlog with Help Scout
Send information between Backlog and Help Scout automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Backlog and Help Scout using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Project created
Triggers when a new project is created
User created
Triggers when a new user is created
Issue updated
Triggers when an existing issue is updated
Issue created
Triggers when a new issue is created
Conversation created
Triggers when a new conversation is created
Customer added
Triggers when a new customer is added
Mailbox added
Triggers when a new mailbox is added
User created
Triggers when a new user is created
Conversation assigned
Triggers when a conversation is assigned to a specified user
All Actions - Actions are the automated tasks
Add issue
Adds a new issue
Add comment
Adds a comment to an existing issue
Add project
Adds a new project
Create conversation from customer
Creates a new conversation from a customer
Create conversation to customer.
Creates a new conversation to a customer from a user
Create customer
Creates a customer if it does not already exist
Find customer
Finds customer by email address
Find user
Finds user by email address
What is Backlog?
Backlog is an all-in-one project management application for teams. It provides issue tracking, Git hosting, version control, Wikis, and more.
Similar apps
What is Help Scout?
Help Scout is a help desk software application which provides an email-based customer support platform, knowledge base tool, and search tools for customer service professionals.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Endless integrations. End to manual work.
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