Integrate Basecamp 2 with ServiceDesk Plus Cloud
Send information between Basecamp 2 and ServiceDesk Plus Cloud automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Basecamp 2 and ServiceDesk Plus Cloud using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New project template
Triggers when a new project template is created
New comment
Triggers when a new comment is added
New to-do list
Triggers when a new to-do list is created
New text document
Triggers when a new text document is added to the selected project
New activity
Triggers when there is an activity in the selected project
New file
Triggers when a new file is added in the selected project
New message
Triggers when an new message is added in a project.
Updated person
Triggers when the details of an existing person are updated
New topic
Triggers when a new topic is created
New calendar event in project
Triggers when a new event is created in the selected project
New person
Triggers when a new person is added in the selected account
New calendar
Triggers when a new calendar is created
New global activity
Triggers when there is an activity in any project
New project
Triggers when a new project is created
New to-do item
Triggers when a new to-do item is added to the selected list
New calendar event in calendar
Triggers when a new event is created in the selected calendar
Updated to-do
Triggers when an existing to-do is updated
Request created
Triggers when a new request is created
Request created in template
Triggers when a new request is created in the selected template
Request updated in template
Triggers when an existing request is updated in the selected template
Problem created
Triggers when a new problem is created in a template
Request approved
Triggers when an existing request is approved
Change updated
Triggers when a change is updated
Task closed
Triggers when a task is closed
Change created
Triggers when a new change is created
Task created
Triggers when a new task is created
Note created
Triggers when a new note is created
Requester created
Triggers when a new requester is created
Change status updated
Triggers when the status of an existing change is updated
Task updated
Triggers when the details of an existing task are updated
Request updated
Triggers when the details of an existing request are updated
Asset created
Triggers when a new asset is created
All Actions - Actions are the automated tasks
Create to-do
Creates a new to-do item in the selected list
Create calendar event in calendar
Creates a new event in the selected calendar
Create to-do list
Creates a new to-do list
Create message
Creates a new message
Grant access to project
Grants access to the selected project for the specified email
Create project from template
Creates a new project from the selected template
Create project
Creates a new project
Create calendar event in project
Creates a new calendar event in the selected project
Create document
Creates a new document
Update to-do
Updates an existing to-do
Create problem
Creates a new problem
Create request
Creates a new request
Create request note
Creates a note for the selected request
Create requester
Creates a new requester
Create change
Creates a new change
Associate request with problem
Associates a request with a specific problem
Add solution
Adds a new solution
Update problem
Updates the details of an existing problem
Update request
Updates the details of an existing request
Update requester
Updates the details of an existing requester based on ID
Update change
Updates the details of an existing change
Fetch change attribute
Fetches the details of an existing change attribute by name
Fetch request UDF attributes
Fetches a request UDF attribute by its name
Fetch problem
Fetches the details of an existing problem by ID
Fetch requester
Fetches the details of an existing requester by email address
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch change UDF attributes
Fetches a change's UDF attributes by name
Find a request attribute
Fetches a request attribute by its name
Fetch solution topic
Fetches a solution topic by its name
Fetch problem attribute ID
Fetches the selected problem's attribute ID by name
What is Basecamp 2?
Basecamp 2 is project management software. You can add unlimited users, manage multiple projects, and track all project communication at one place.
What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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