Integrate Basin with SupportBee
Send information between Basin and SupportBee automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a ticket in SupportBee whenever a new submission is made in Basin
Improve response times to customer queries by promptly generating tickets upon form submission. This flow will create a fresh ticket in SupportBee upon receiving a new form submission in Basin.
How it works
- The flow triggers when a new submission is added in Basin.
- Zoho Flow creates a new ticket in SupportBee.
Create a ticket in SupportBee whenever a new submission is made in Basin
Basin + SupportBee
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Supported triggers and actions
Integrate Basin and SupportBee using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Submission added
Triggers when a new submission is added
New Agent Reply
Triggers when an agent replies to a ticket
New Customer Reply
Triggers when a customer replies to a ticket
New Ticket
Triggers when a new ticket is created
New Comment
Triggers when a new comment is added to a ticket
All Actions - Actions are the automated tasks
Fetch submission
Fetches a submission based on the search query provided
Create Ticket
Creates a new ticket
What is SupportBee?
SupportBee is an email ticketing system that lets you manage your tickets easily. Create tickets, assign them to agents or teams, and use snippets to answer frequently asked questions.
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