Integrate Chaport with Drift
Send information between Chaport and Drift automatically, without writing any code, using Zoho Flow.
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Create a contact in Drift when a new live chat session starts in Chaport
Capture all customer information seamlessly during live sessions, with zero manual intervention. This flow will create a new contact in Drift for every new live chat session in Chaport.
How it works
- The flow triggers when a new chat is started in Chaport.
- Zoho Flow creates a new contact in Drift.
Create a contact in Drift when a new live chat session starts in Chaport
Chaport + Drift
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Supported triggers and actions
Integrate Chaport and Drift using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Chat finished
Triggers when a chat is finished
Chat started
Triggers when a new chat is started
Visitor updated
Triggers when one or more of the following fields - Name, Email address, Phone number, Notes or Consents get updated
Operator added
Triggers when a new operator is added
New conversation
Triggers when a new conversation is created
Conversation closed
Triggers when a conversation is closed
All Actions - Actions are the automated tasks
Create operator
Creates a new operator
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Fetch conversation
Fetches the details of a conversation by its ID
Fetch contact - By ID
Fetches the details of an existing contact by ID
Fetch contact - By email
Fetches the details of an existing contact by email
What is Chaport?
Chaport is a customer support live chat application that lets you communicate with your customers instantly, add chat widget to your website and more.
What is Drift?
Drift is a conversational marketing platform that allows you to send targeted in-app messages, set up bots to chat with visitors, and get notifications when targeted customers visit the site.
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Learn more >Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more
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CEO, Lakeside CNC Group
Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more
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CEO, Fabricroot
Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more
Harnoor Abroll
Technical and Operations Head, TruAct
