Integrate Chaport with EvaluAgent
Send information between Chaport and EvaluAgent automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Establish a new contact in EvaluAgent whenever a live chat starts in Chaport
Automatically capture contact details seamlessly during live chat interactions. This flow will set up a new contact in EvaluAgent for every new live chat session in Chaport.
How it works
- The flow triggers when a new chat is started in Chaport.
- Zoho Flow creates a new contact in EvaluAgent.
Establish a new contact in EvaluAgent whenever a live chat starts in Chaport
Chaport + EvaluAgent
Build your own integrations between Chaport and EvaluAgent
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Supported triggers and actions
Integrate Chaport and EvaluAgent using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Chat finished
Triggers when a chat is finished
Chat started
Triggers when a new chat is started
Visitor updated
Triggers when one or more of the following fields - Name, Email address, Phone number, Notes or Consents get updated
Operator added
Triggers when a new operator is added
Evaluation created
Triggers when a new evaluation is added
Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks
Create operator
Creates a new operator
Create user
Adds a new user
Create contact
Creates a new contact
Update user
Updates the details of an existing user. It includes activating or deactivating the user by toggling the 'active' attribute.
What is Chaport?
Chaport is a customer support live chat application that lets you communicate with your customers instantly, add chat widget to your website and more.
What is EvaluAgent?
EvaluAgent is a multi-channel quality assurance monitoring platform for customer service teams. It provides features such as customer surveys, evaluations, e-learning, reporting, and more.
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Sales Director, Artico
We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more
Louis Castellano
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Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
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