Integrate Cyberimpact with SolarWinds Service Desk
Send information between Cyberimpact and SolarWinds Service Desk automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Cyberimpact and SolarWinds Service Desk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Group member added
Triggers when a new group member is added
Template created
Triggers when a new template is created
Group created
Triggers when a new group is created
Member added
Triggers when a new member is added
New Risk
Triggers when a new risk is detected
New Task
Triggers when a new task is created
New Problem
Triggers when a new problem is created in your service desk
New User
Triggers when a new user is created
New Hardware
Triggers when a new hardware is created in your inventory
New Contract
Triggers when a new contract is created
New Asset
Triggers when a new asset is created in your inventory
New Change
Triggers when a new change is created
New Incident
Triggers when a new incident is created
New Release
Triggers when a new release is created in your service desk
All Actions - Actions are the automated tasks
Add member to group
Adds a member to the specified group
Create member on opt-in confirmation
Creates a member when the opt-in email address is confirmed
Create template
Creates a new template
Create group
Creates a new group
Update member
Updates the details of an existing member
Fetch member
Fetches the details of an existing member using email address or member ID
Fetch group
Fetches the details of an existing group using group ID
Fetch template
Fetches the details of an existing template using template ID
Remove member from group
Removes a member from the specified group
Unsubscribe member
Unsubscribes a member using email address or member ID
Create Release
Creates a new release in your service desk
Create Solution
Creates a new solution in your service desk
Create Hardware
Creates a new hardware in your inventory
Create User
Creates a new user
Create Asset
Creates a new asset in your inventory
Create Change
Creates a new change in your service desk
Create Contract
Creates a new contract
Create Problem
Creates a new problem in your service desk
Create Incident
Creates a new incident
Update incident
Updates the details of an existing incident based on incident ID
Fetch incident
Fetches the details of an existing incident by incident ID
What is Cyberimpact?
Cyberimpact is a cloud-based email marketing and marketing automation platform. It provides customer surveys, drip campaigns, image library tool, mailing list management, and more.
What is SolarWinds Service Desk?
Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.
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Owain ap Rees
Sales Director, Artico
Endless integrations. End to manual work.
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