

Integrate Ecwid with Groove
Send information between Ecwid and Groove automatically, without writing any code, using Zoho Flow.

Build your own integrations between Ecwid and Groove
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Supported triggers and actions
Integrate Ecwid and Groove using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Paid order created
Triggered when a new paid order is created

Order created
Triggers when a new order is created

Product created
Triggers when a new product is created

Customer created
Triggers when a new customer is created

Order status updated
Triggers when an order's status is updated

Cart abandoned
Triggers when a customer leaves the online store without making a purchase

Ticket tagged
Triggers when a ticket is tagged

Ticket deleted
Triggers when a ticket is deleted from trash

Ticket priority changed
Triggers when a ticket's priority is changed

Ticket opened
Triggers when a ticket is opened

Ticket closed
Triggers when a ticket is closed

Ticket created
Triggers when a new ticket is created

Customer replied
Triggers when a customer replies to a ticket

Customer added
Triggers when a customer is added

Ticket assigned
Triggers when a ticket is assigned

Agent replied
Triggers when an agent replies to a ticket

Note added
Triggers when a note is added to a ticket
All Actions - Actions are the automated tasks

Create product
Creates a new product

Create order
Creates a new order

Create customer
Creates a new customer

Create discount coupon
Creates a new discount coupon

Fetch order
Fetches an order by order number

Fetch customer
Fetches the details of an existing customer by email address

Create new ticket
Starts a new ticket for your customer

Add note
Adds a private note to an existing ticket

Reopen ticket
Changes the state of a ticket to Opened

Assign agent to ticket
Assigns an agent to a ticket

Close ticket
Changes the state of a ticket to Closed

Change ticket state
Changes the state of a ticket

Find customer
Fetches customer profile details using email address
What is Ecwid?
Ecwid is ecommerce software. It lets you add your Ecwid store to an existing website, sell products on multiple platforms, and reach out to customers in different languages.
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What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >