Integrate Ecwid with LiveAgent
Send information between Ecwid and LiveAgent automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a new contact in LiveAgent whenever a purchase is completed in Ecwid
Enhance customer satisfaction with immediate support integration at the moment of purchase. This flow will set up a new contact in LiveAgent for each purchase occurring in Ecwid.
How it works
- The flow triggers when a new paid order is created in Ecwid.
- Zoho Flow creates a new contact in LiveAgent.
Create a new contact in LiveAgent whenever a purchase is completed in Ecwid
Ecwid + LiveAgent
Build your own integrations between Ecwid and LiveAgent
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Supported triggers and actions
Integrate Ecwid and LiveAgent using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Paid order created
Triggered when a new paid order is created
Order created
Triggers when a new order is created
Product created
Triggers when a new product is created
Customer created
Triggers when a new customer is created
Order status updated
Triggers when an order's status is updated
Cart abandoned
Triggers when a customer leaves the online store without making a purchase
Contact created
Triggers when a new contact is created
Ticket created
Triggers when a new ticket is created
Company created
Triggers when a new company is created
All Actions - Actions are the automated tasks
Create product
Creates a new product
Create order
Creates a new order
Create customer
Creates a new customer
Create discount coupon
Creates a new discount coupon
Fetch order
Fetches an order by order number
Fetch customer
Fetches the details of an existing customer by email address
Create company
Creates a new company
Create ticket
Creates a new ticket
Add contact to group
Adds a contact to the selected group
Create contact
Creates a new contact
Remove contact from group
Removes a contact from the selected group
Update contact
Updates the details of an existing contact
Update company
Updates the details of an existing company
Update ticket
Updates the details of an existing ticket
Fetch company
Fetches the details of an existing company by ID, name, or email address
Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address
Fetch ticket
Fetches the details of an existing ticket by ID or subject
What is Ecwid?
Ecwid is ecommerce software. It lets you add your Ecwid store to an existing website, sell products on multiple platforms, and reach out to customers in different languages.
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What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
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Build comprehensive workflows using
Webhook triggers
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
Julien Granjean
CEO, iDAYit
We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!
Josh Lucas
Head of Operations, AAA Band Rentals
