Integrate EdApp with Usedesk
Send information between EdApp and Usedesk automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate EdApp and Usedesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Course completed
Triggers when an existing course is completed
Course unpublished
Triggers when an existing course is unpublished
Lesson unpublished
Triggers when an existing lesson is unpublished
Lesson completed
Triggers when an existing lesson is completed
Lesson published
Triggers when an existing lesson is published
Course published
Triggers when an existing course is published
Ticket created
Triggers when a new ticket is created
Client added
Triggers when a new client is added
All Actions - Actions are the automated tasks
Create user
Creates a new user
Create user group
Creates a new user group
Grant course access to a user group
Provides access for a specified course to an existing user group
Create leader dashboard
Creates a new leader dashboard
Add user to user group
Adds an existing user to the specified user group
Update user
Updates the details of an existing user
Fetch user group
Fetches the details of an existing user group using ID
Fetch user by search value
Fetches the details of an existing user based on search value (Username or External ID)
Fetch leader dashboard
Fetches the details of an existing leader dashboard using ID
Fetch user
Fetches the details of an existing user using ID
Add comment
Adds a comment to the specified ticket
Create agent
Creates a new agent
Create chat
Creates a chat or send messages to an existing chat on behalf of the client
Create ticket
Creates a new ticket
Send chat message
Sends a chat message to the specified client
Create client
Creates a new client
Update agent
Updates the details of an existing agent
Update client
Updates the details of an existing client
Update ticket
Updates the details of an existing ticket
Fetch ticket
Fetches the details of an existing ticket using ticket ID
Fetch agent by email address
Fetches the details of an existing agent using email address
Fetch agent by ID
Fetches the details of an existing agent using agent ID
Fetch client
Fetches the details of an existing client using client ID
What is EdApp?
EdApp is a mobile learning management system application that lets users create and learn different courses.
Similar apps
What is Usedesk?
Usedesk is a cloud-based solution that lets you automate customer engagement services and solve customer support tickets. It allows you to create templates, set up automatic responses, make automatic changes to customer status, and more.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
Endless integrations. End to manual work.
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