Integrate Formidable Forms with Usedesk

Send information between Formidable Forms and Usedesk automatically, without writing any code, using Zoho Flow.

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Create a ticket in Usedesk whenever a new submission is made in Formidable Forms

Improve response times to customer queries by promptly generating tickets upon form submission. This flow will generate a new ticket in Usedesk each time a form is submitted in Formidable Forms.

How it works
  1. The flow triggers when a new form entry is made in Formidable Forms.
  2. Zoho Flow creates a new ticket in Usedesk.
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Create a ticket in Usedesk whenever a new submission is made in Formidable Forms

Formidable Forms + Usedesk

Build your own integrations between Formidable Forms and Usedesk

Connect Formidable Forms and Usedesk with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Formidable Forms and Usedesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Form entry made

Triggers when a new form entry is made

Form entry updated

Triggers when an existing form entry is updated

Ticket created

Triggers when a new ticket is created

Client added

Triggers when a new client is added

All Actions - Actions are the automated tasks

Add comment

Adds a comment to the specified ticket

Create agent

Creates a new agent

Create chat

Creates a chat or send messages to an existing chat on behalf of the client

Create ticket

Creates a new ticket

Send chat message

Sends a chat message to the specified client

Create client

Creates a new client

Update agent

Updates the details of an existing agent

Update client

Updates the details of an existing client

Update ticket

Updates the details of an existing ticket

Fetch ticket

Fetches the details of an existing ticket using ticket ID

Fetch agent by email address

Fetches the details of an existing agent using email address

Fetch agent by ID

Fetches the details of an existing agent using agent ID

Fetch client

Fetches the details of an existing client using client ID

What is Formidable Forms?

Formidable Forms is an advanced WordPress form plugin with a drag and drop form builder. Build a single contact form or complex multi-page forms with conditional logic, calculations, file uploads, and more.

Forms WordPress Plugins

What is Usedesk?

Usedesk is a cloud-based solution that lets you automate customer engagement services and solve customer support tickets. It allows you to create templates, set up automatic responses, make automatic changes to customer status, and more.

Customer Support Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

Toto

Technical Engineer, Master Liveaboards

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