

Integrate Freshdesk with Clockify
Send information between Freshdesk and Clockify automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions
Integrate Freshdesk and Clockify using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Ticket note added
Triggers when a note is added to the selected ticket

Ticket created
Triggers when a new ticket is created

Contact updated
Triggers when the details of an existing contact are updated

Ticket updated
Triggers when the details of an existing ticket are updated

Contact created
Triggers when a new contact is created

Workspace created
Triggers when a new workspace is created

Timer started
Triggers when a new time entry is started

Timer stopped
Triggers when a timer is stopped

Time entry added
Triggers when a new time entry is added

Time entry updated
Triggers when the details of an existing time entry is updated

User joined
Triggers when a user joins the selected workspace

Invoice created
Triggers when a new invoice is created in the selected workspace

Invoice updated
Triggers when the details of an existing invoice is updated in the selected workspace

Project added
Triggers when a new project is added to the selected workspace

Task added
Triggers when a new task is added to a project in the selected workspace

Client added
Triggers when a new client is added to the selected workspace
All Actions - Actions are the automated tasks

Create contact
Creates a new contact

Create ticket
Creates a new ticket

Create forum
Creates a new forum in the selected category

Create group
Creates a new group

Create company
Creates a new company

Add notes to ticket
Adds private or public notes to the selected ticket

Create forum category
Creates a new forum category

Update contact
Updates the details of an existing contact

Update ticket
Updates the details of an existing ticket

Update company
Updates the details of an existing company

Fetch ticket
Fetches the details of an existing ticket by requester email address and subject

Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID

Fetch ticket priority
Fetches the priority details of a specific ticket by label

Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch group by ID
Fetches the details of an existing group by ID

Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch company by ID
Fetches the details of an existing company by ID

Fetch ticket status
Fetches the status of a specific ticket by label

Fetch ticket status by ID
Fetches the status of a specific ticket by ID

Fetch contact by ID
Fetches the details of an existing contact by ID

Fetch company
Fetches the details of an existing company by domain

Fetch agent by ID
Fetches the details of an existing agent by ID

Fetch ticket by ID
Fetches the details of an existing ticket by ID

Create client
Creates a new client in the selected workspace

Create project
Creates a new project in the selected workspace

Create time entry
Creates a new time entry in the selected workspace

Create task
Creates a new task in the selected project

Start timer
Starts a new time entry for the specified user

Stop timer
Stops running time entry for the specified user

Update project
Updates the details of an existing project

Update task
Updates the details of an existing task

Update client
Updates the details of an existing client

Fetch task by ID
Fetches the details of an existing task by ID

Fetch client by name
Fetches the details of an existing client by name

Fetch project by name
Fetches the details of an existing project by name

Fetch user by ID
Fetches the details of an existing user by ID

Fetch task by name
Fetches the details of an existing task by name

Fetch tag by name
Fetches an existing tag by name

Fetch project by ID
Fetches the details of an existing project by ID

Fetch tag by ID
Fetches an existing tag by ID

Fetch client by ID
Fetches the details of an existing client by ID

Fetch user by email
Fetches the details of an existing user by email address
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
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What is Clockify?
Clockify is a time tracker and timesheet app for tracking work hours on projects.
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