

Integrate Freshdesk with Responder
Send information between Freshdesk and Responder automatically, without writing any code, using Zoho Flow.

Build your own integrations between Freshdesk and Responder
Connect Freshdesk and Responder with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Freshdesk and Responder using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Ticket note added
Triggers when a note is added to the selected ticket

Ticket created
Triggers when a new ticket is created

Contact updated
Triggers when the details of an existing contact are updated

Ticket updated
Triggers when the details of an existing ticket are updated

Contact created
Triggers when a new contact is created

Subscriber event
Triggers when a subscriber event occurs

Subscriber updated
Triggers when the details of an existing subscriber are updated

Subscriber added
Triggers when a new subscriber is added or rejoins the specified list
All Actions - Actions are the automated tasks

Create contact
Creates a new contact

Create ticket
Creates a new ticket

Create forum
Creates a new forum in the selected category

Create group
Creates a new group

Create company
Creates a new company

Add notes to ticket
Adds private or public notes to the selected ticket

Create forum category
Creates a new forum category

Update contact
Updates the details of an existing contact

Update ticket
Updates the details of an existing ticket

Update company
Updates the details of an existing company

Fetch ticket
Fetches the details of an existing ticket by requester email address and subject

Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID

Fetch ticket priority
Fetches the priority details of a specific ticket by label

Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch group by ID
Fetches the details of an existing group by ID

Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch company by ID
Fetches the details of an existing company by ID

Fetch ticket status
Fetches the status of a specific ticket by label

Fetch ticket status by ID
Fetches the status of a specific ticket by ID

Fetch contact by ID
Fetches the details of an existing contact by ID

Fetch company
Fetches the details of an existing company by domain

Fetch agent by ID
Fetches the details of an existing agent by ID

Fetch ticket by ID
Fetches the details of an existing ticket by ID

Remove subscriber from list
Removes a subscriber from a specific list

Create list
Creates a new list

Create subscriber
Creates a new subscriber with specific list

Remove tag
Removes a tag from the specified subscriber

Update subscriber
Updates the details of an existing subscriber

Update subscriber status
Updates the subscriber status in a list

Fetch subscriber
Fetches the details of an existing subscriber by ID or email address

Remove subscriber from account
Removes a subscriber from an account
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
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What is Responder?
Responder (Rav Messer) is a digital marketing solutions provider that helps businesses distribute materials through email, notifications, and push SMS.
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Learn more >Logic
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