Integrate Groove with MeisterTask
Send information between Groove and MeisterTask automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a task in MeisterTask for new tickets created in Groove
Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will add new tasks to your MeisterTask for new tickets generated in Groove.
How it works
- The flow triggers when a new ticket is created in Groove.
- Zoho Flow creates a new task in the selected section in MeisterTask.
Create a task in MeisterTask for new tickets created in Groove
Groove + MeisterTask
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Supported triggers and actions
Integrate Groove and MeisterTask using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket tagged
Triggers when a ticket is tagged
Ticket deleted
Triggers when a ticket is deleted from trash
Ticket priority changed
Triggers when a ticket's priority is changed
Ticket opened
Triggers when a ticket is opened
Ticket closed
Triggers when a ticket is closed
Ticket created
Triggers when a new ticket is created
Customer replied
Triggers when a customer replies to a ticket
Customer added
Triggers when a customer is added
Ticket assigned
Triggers when a ticket is assigned
Agent replied
Triggers when an agent replies to a ticket
Note added
Triggers when a note is added to a ticket
New project
Triggers when a new project is created
New task in section
Triggers when a new task is added in the selected section
New person
Triggers when a new person is added to a project
New section
Triggers when a new section is created
New task
Triggers when a new task is created
Task completed
Triggers when a task is completed
New task in project
Triggers when a new task is created in the selected project
All Actions - Actions are the automated tasks
Create new ticket
Starts a new ticket for your customer
Add note
Adds a private note to an existing ticket
Reopen ticket
Changes the state of a ticket to Opened
Assign agent to ticket
Assigns an agent to a ticket
Close ticket
Changes the state of a ticket to Closed
Change ticket state
Changes the state of a ticket
Find customer
Fetches customer profile details using email address
Create tag
Creates a new tag in the selected project
Create task
Creates a new task in the selected section
Create comment
Creates a new comment in a specific task
Create section
Creates a new section in the selected project
Add tag to task
Creates a new tag in the selected task
Create project
Creates a new project
Update task
Update task by specific task id.
Update project
Updates the details of an existing project
Update section
Update section by specific section id.
Fetch project
Fetches the details of an existing project using project ID
Fetch section
Fetches the details of an existing section using section ID
Fetch person
Fetches the details of an existing person using unique ID
Fetch task
Fetches the details of an existing task using task ID
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
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What is MeisterTask?
MeisterTask is a collaborative project management tool. You can visually plan projects, add relationships among tasks, and track your team's progress.
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Build comprehensive workflows using
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Endless integrations. End to manual work.
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