![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
![](https://flow-public.nimbuspop.com/flow-apps/teamgrid.png)
Integrate Groove with TeamGrid
Send information between Groove and TeamGrid automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
![](https://flow-public.nimbuspop.com/flow-apps/teamgrid.png)
Create action items in your TeamGrid for newly generated tickets in Groove
Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will create a task in TeamGrid for new tickets created in Groove.
How it works
- The flow triggers when a new ticket is created in Groove.
- Zoho Flow creates a new task in TeamGrid.
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
![](https://flow-public.nimbuspop.com/flow-apps/teamgrid.png)
Create action items in your TeamGrid for newly generated tickets in Groove
Groove + TeamGrid
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between Groove and TeamGrid
Connect Groove and TeamGrid with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Groove and TeamGrid using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Ticket tagged
Triggers when a ticket is tagged
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Ticket deleted
Triggers when a ticket is deleted from trash
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Ticket priority changed
Triggers when a ticket's priority is changed
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Ticket opened
Triggers when a ticket is opened
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Ticket closed
Triggers when a ticket is closed
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Ticket created
Triggers when a new ticket is created
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Customer replied
Triggers when a customer replies to a ticket
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Customer added
Triggers when a customer is added
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Ticket assigned
Triggers when a ticket is assigned
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Agent replied
Triggers when an agent replies to a ticket
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Note added
Triggers when a note is added to a ticket
![](https://flow-public.nimbuspop.com/flow-apps/teamgrid.png)
Project completed
Triggers when a project is completed
![](https://flow-public.nimbuspop.com/flow-apps/teamgrid.png)
Task completed
Triggers when task is completed
![](https://flow-public.nimbuspop.com/flow-apps/teamgrid.png)
Project created
Triggers when a new project is created
![](https://flow-public.nimbuspop.com/flow-apps/teamgrid.png)
Task created
Triggers when a task is created
![](https://flow-public.nimbuspop.com/flow-apps/teamgrid.png)
Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Create new ticket
Starts a new ticket for your customer
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Add note
Adds a private note to an existing ticket
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Reopen ticket
Changes the state of a ticket to Opened
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Assign agent to ticket
Assigns an agent to a ticket
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Close ticket
Changes the state of a ticket to Closed
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Change ticket state
Changes the state of a ticket
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Find customer
Fetches customer profile details using email address
![](https://flow-public.nimbuspop.com/flow-apps/teamgrid.png)
Create project
Creates a new project
![](https://flow-public.nimbuspop.com/flow-apps/teamgrid.png)
Complete project
Completes an existing project
![](https://flow-public.nimbuspop.com/flow-apps/teamgrid.png)
Create task
Creates a new task
![](https://flow-public.nimbuspop.com/flow-apps/teamgrid.png)
Complete task
Completes an existing task
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
What is TeamGrid?
TeamGrid is a project management solution that provides intuitive drag and drop time tracking, integrated telephony and more.
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