Integrate Helpshift with Basecamp 2
Send information between Helpshift and Basecamp 2 automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Helpshift and Basecamp 2 using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Issue created
Triggers when a new issue is created
Issue updated
Triggers when the details of an existing issue are updated
New project template
Triggers when a new project template is created
New comment
Triggers when a new comment is added
New to-do list
Triggers when a new to-do list is created
New text document
Triggers when a new text document is added to the selected project
New activity
Triggers when there is an activity in the selected project
New file
Triggers when a new file is added in the selected project
New message
Triggers when an new message is added in a project.
Updated person
Triggers when the details of an existing person are updated
New topic
Triggers when a new topic is created
New calendar event in project
Triggers when a new event is created in the selected project
New person
Triggers when a new person is added in the selected account
New calendar
Triggers when a new calendar is created
New global activity
Triggers when there is an activity in any project
New project
Triggers when a new project is created
New to-do item
Triggers when a new to-do item is added to the selected list
New calendar event in calendar
Triggers when a new event is created in the selected calendar
Updated to-do
Triggers when an existing to-do is updated
All Actions - Actions are the automated tasks
Add message
Adds a message to an existing issue
Add note
Adds a private note to an existing issue
Create issue
Creates a new issue
Create FAQ
Creates a new FAQ
Fetch user
Fetches the details of an existing user by email address
Fetch issue
Fetches the details of an existing issue by issue ID, author email address, or assignee ID
Create to-do
Creates a new to-do item in the selected list
Create calendar event in calendar
Creates a new event in the selected calendar
Create to-do list
Creates a new to-do list
Create message
Creates a new message
Grant access to project
Grants access to the selected project for the specified email
Create project from template
Creates a new project from the selected template
Create project
Creates a new project
Create calendar event in project
Creates a new calendar event in the selected project
Create document
Creates a new document
Update to-do
Updates an existing to-do
What is Helpshift?
Helpshift is a mobile-first customer service platform that delivers a superior in-app help experience for many of the world's top mobile apps and games.
What is Basecamp 2?
Basecamp 2 is project management software. You can add unlimited users, manage multiple projects, and track all project communication at one place.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Endless integrations. End to manual work.
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