Integrate Jira Service Management with SIGNL4
Send information between Jira Service Management and SIGNL4 automatically, without writing any code, using Zoho Flow.
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Send alerts in SIGNL4 for new customer requests in Jira Service Desk.
How it works
Send alerts in SIGNL4 for new customer requests in Jira Service Desk.
Jira Service Management + SIGNL4
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Supported triggers and actions
Integrate Jira Service Management and SIGNL4 using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Customer request created
Triggers when a new customer request is created
Signl escalated
Triggers when a Signl was not confirmed in time and is then escalated to a manager
Signl annotated
Triggers when team member has annotated a Signl
Signl created
Triggers when a new Signal is created for your team
Signl resolved
Triggers when the status of a Signl in your team is changed to resolved
Signl confirmed
Triggers when the status of a Signl in your team is changed to confirmed
All Actions - Actions are the automated tasks
Create customer request
Creates a new customer request
Create customer
Creates a new customer
Create comment
Creates a new comment
Fetch customer request
Fetches the details of an existing customer request
Send alert
Sends an alert to your SIGNL4 team
Fetch alert
Fetches the details of an alert using alert ID
What is Jira Service Management?
The Jira Service Desk is a reliable help desk software solution from Atlassian. It lets you easily receive, track, manage, and resolve requests from your team’s customers. Customers can send requests by email, a customizable help center, and an embeddable widget.
What is SIGNL4?
SIGNL4 is a mobile alert notification application that helps operations, field service, and maintenance teams to respond much faster and more effectively to critical alerts, service, and maintenance tasks.
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