

Integrate LiveAgent with Gravity Forms
Send information between LiveAgent and Gravity Forms automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started


Create a new ticket in LiveAgent following a form submission in Gravity Forms
Ensure that all form submissions and queries are systematically logged and tracked as tickets. This flow will create a new ticket in LiveAgent for new form submission in Gravity Forms.
How it works
- The flow triggers when a new form is submitted in Gravity Forms.
- Zoho Flow creates a new ticket in LiveAgent.


Create a new ticket in LiveAgent following a form submission in Gravity Forms
Gravity Forms + LiveAgent

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Supported triggers and actions
Integrate LiveAgent and Gravity Forms using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Contact created
Triggers when a new contact is created

Ticket created
Triggers when a new ticket is created

Company created
Triggers when a new company is created

Form entry submitted
Triggers when a new form entry is submitted

Form entry updated
Triggers when the details of an existing form entry is updated

Form entry status changed
Triggers when the status of an existing form entry is changed
All Actions - Actions are the automated tasks

Create company
Creates a new company

Create ticket
Creates a new ticket

Add contact to group
Adds a contact to the selected group

Create contact
Creates a new contact

Remove contact from group
Removes a contact from the selected group

Update contact
Updates the details of an existing contact

Update company
Updates the details of an existing company

Update ticket
Updates the details of an existing ticket

Fetch company
Fetches the details of an existing company by ID, name, or email address

Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address

Fetch ticket
Fetches the details of an existing ticket by ID or subject

Submit form entry
Submits a form entry

Add form entry
Creates a new form entry

Update form entry
Updates the details of an existing form entry

Fetch form entry
Fetches the details of an existing form entry
What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
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What is Gravity Forms?
Gravity Forms is a tool to create forms for your WordPress powered websites. It provides ready-to-use form fields, conditional logic, and more.
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