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Integrate LiveAgent with Insightful
Send information between LiveAgent and Insightful automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
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Generate a task within your Insightful for fresh tickets initiated in LiveAgent
Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will create a task in Insightful for new tickets created in LiveAgent.
How it works
- The flow triggers when a new ticket is created in LiveAgent.
- Zoho Flow creates a new task in Insightful.
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Generate a task within your Insightful for fresh tickets initiated in LiveAgent
LiveAgent + Insightful
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Build your own integrations between LiveAgent and Insightful
Connect LiveAgent and Insightful with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate LiveAgent and Insightful using the below triggers and actions
All Triggers - A trigger kickstarts the flow
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Contact created
Triggers when a new contact is created
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Ticket created
Triggers when a new ticket is created
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Company created
Triggers when a new company is created
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Project created
Triggers when a new project is created
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Employee created
Triggers when a new employee is created
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Task created
Triggers when a new task is created
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Team created
Triggers when a new team is created
All Actions - Actions are the automated tasks
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Create company
Creates a new company
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Create ticket
Creates a new ticket
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Add contact to group
Adds a contact to the selected group
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Create contact
Creates a new contact
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Remove contact from group
Removes a contact from the selected group
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Update contact
Updates the details of an existing contact
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Update company
Updates the details of an existing company
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Update ticket
Updates the details of an existing ticket
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Fetch company
Fetches the details of an existing company by ID, name, or email address
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Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address
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Fetch ticket
Fetches the details of an existing ticket by ID or subject
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Create task
Creates a new task
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Create project
Creates a new project
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Create team
Creates a new team
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Create employee
Creates a new employee
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Update task
Updates the details of an existing task
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Update project
Updates the details of an existing project
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Update team
Updates the details of an existing team
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Deactivate employee
Deactivates an existing employee
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Update employee
Updates the details of an existing employee
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Fetch project
Fetches the details of an existing project using ID
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Fetch task
Fetches the details of an existing task using ID
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Fetch employee
Fetches the details of an existing employee using ID
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Fetch team
Fetches the details of an existing team using ID
What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
What is Insightful?
Insightful is a workforce analytics platform that helps you track employee activity, time, and productivity to build a more efficient and focused workplace.
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