![](https://flow-public.nimbuspop.com/flow-apps/livechat.png)
![](https://flow-public.nimbuspop.com/flow-apps/drift.png)
Integrate LiveChat with Drift
Send information between LiveChat and Drift automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-public.nimbuspop.com/flow-apps/livechat.png)
![](https://flow-public.nimbuspop.com/flow-apps/drift.png)
Set up a new contact in Drift for each live chat initiation in LiveChat
Instantly capture new contact information from a live chat session and eliminate the possibility of omission. This flow will establish a new contact in Drift for each new live chat session in your LiveChat.
How it works
- The flow triggers when a new chat is created in LiveChat.
- Zoho Flow creates a new contact in Drift.
![](https://flow-public.nimbuspop.com/flow-apps/livechat.png)
![](https://flow-public.nimbuspop.com/flow-apps/drift.png)
Set up a new contact in Drift for each live chat initiation in LiveChat
LiveChat + Drift
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between LiveChat and Drift
Connect LiveChat and Drift with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate LiveChat and Drift using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-public.nimbuspop.com/flow-apps/livechat.png)
Chat created
Triggers when a new chat is created
![](https://flow-public.nimbuspop.com/flow-apps/livechat.png)
Chat ended
Triggers when a chat is ended
![](https://flow-public.nimbuspop.com/flow-apps/livechat.png)
Visitor queued
Triggers when a visitor is queued
![](https://flow-public.nimbuspop.com/flow-apps/drift.png)
New conversation
Triggers when a new conversation is created
![](https://flow-public.nimbuspop.com/flow-apps/drift.png)
Conversation closed
Triggers when a conversation is closed
All Actions - Actions are the automated tasks
![](https://flow-public.nimbuspop.com/flow-apps/livechat.png)
Resume chat
Restarts an archived chat
![](https://flow-public.nimbuspop.com/flow-apps/livechat.png)
Close chat
Closes an existing chat
![](https://flow-public.nimbuspop.com/flow-apps/drift.png)
Create contact
Creates a new contact
![](https://flow-public.nimbuspop.com/flow-apps/drift.png)
Update contact
Updates the details of an existing contact
![](https://flow-public.nimbuspop.com/flow-apps/drift.png)
Fetch conversation
Fetches the details of a conversation by its ID
![](https://flow-public.nimbuspop.com/flow-apps/drift.png)
Fetch contact - By ID
Fetches the details of an existing contact by ID
![](https://flow-public.nimbuspop.com/flow-apps/drift.png)
Fetch contact - By email
Fetches the details of an existing contact by email
What is LiveChat?
LiveChat is a customer support platform with customization features like themes, engagement graphics, and labels. You can automate greetings, get detailed reports, create tickets, and track visitors easily.
What is Drift?
Drift is a conversational marketing platform that allows you to send targeted in-app messages, set up bots to chat with visitors, and get notifications when targeted customers visit the site.
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