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Integrate LiveChat with Trengo
Send information between LiveChat and Trengo automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
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Establish a new contact in Trengo whenever a live chat starts in LiveChat
Automatically capture contact details seamlessly during live chat interactions. This flow will generate a new contact in Trengo every time there is a new live chat session in your LiveChat.
How it works
- The flow triggers when a new chat is created in LiveChat.
- Zoho Flow creates a new contact in Trengo.
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Establish a new contact in Trengo whenever a live chat starts in LiveChat
LiveChat + Trengo
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Build your own integrations between LiveChat and Trengo
Connect LiveChat and Trengo with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate LiveChat and Trengo using the below triggers and actions
All Triggers - A trigger kickstarts the flow
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Chat created
Triggers when a new chat is created
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Chat ended
Triggers when a chat is ended
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Visitor queued
Triggers when a visitor is queued
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Outbound message sent
Triggers when a new outbound message is sent
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Inbound message received
Triggers when a new inbound message is received
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Ticket reopened
Triggers when an existing ticket is reopened
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Note created
Triggers when a new internal message is created
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Ticket closed
Triggers when an existing ticket is closed
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Ticket assigned
Triggers when an existing ticket is assigned to an agent
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Ticket label added
Triggers when a new label is added to an existing ticket
All Actions - Actions are the automated tasks
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Resume chat
Restarts an archived chat
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Close chat
Closes an existing chat
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Assign label for ticket
Assigns the specified label for an existing ticket
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Create ticket
Creates a new ticket
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Create profile
Creates a new profile
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Send ticket message
Sends a ticket message
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Send email
Sends an email to the specified email address
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Create contact
Creates a new contact
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Update profile
Updates the details of an existing profile by ID
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Update contact
Updates the details of an existing contact
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Fetch contact
Fetches the details of an existing contact using ID, name, phone number, or email address.
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Fetch ticket
Fetches the details of an existing ticket by ID
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Update ticket custom field
Updates the details of an existing ticket custom field
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Fetch contact by ID
Fetches the details of an existing contact using contact ID
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Update contact custom field
Updates the details of an existing contact custom field
What is LiveChat?
LiveChat is a customer support platform with customization features like themes, engagement graphics, and labels. You can automate greetings, get detailed reports, create tickets, and track visitors easily.
Similar apps
What is Trengo?
Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >