Integrate Octadesk with Aha!
Send information between Octadesk and Aha! automatically, without writing any code, using Zoho Flow.
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Add new tasks to your Aha! for new tickets generated in Octadesk
Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will add new tasks to your Aha! for new tickets generated in Octadesk.
How it works
- The flow triggers when a new ticket is added in Octadesk.
- Zoho Flow creates a new task in Aha!.
Add new tasks to your Aha! for new tickets generated in Octadesk
Octadesk + Aha!
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Supported triggers and actions
Integrate Octadesk and Aha! using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Organization added
Triggers when a new organisation is added
Customer added
Triggers when a new customer is added
Ticket added
Triggers when a new ticket is added
Agent added
Triggers when a new agent is added
Idea updated
Triggers when the details of an existing idea is updated
Page created
Triggers when a new page is created
Feature created
Triggers when a new feature is created
Product created
Triggers when a new product is added
Goal created
Triggers when a new goal is created
Idea created
Triggers when a new idea is created
Idea status changed
Triggers when an idea status is changed
Task created
Triggers when a new task is created
User created
Triggers when a new user is added
All Actions - Actions are the automated tasks
Update ticket
Updates the details of an existing ticket
Create product
Creates a new product
Create person
Creates a new person
Create ticket
Creates a new ticket
Create organization
Creates a new organization
Update product
Updates the details of an existing product
Update organization
Updates the details of an existing organization
Fetch organization
Fetches the details of an existing organization by name
Fetch person
Fetches the details of an existing person using email address
Fetch requester
Fetches the details of an existing requester using email address
Search ticket
Search for an existing ticket
Create idea
Creates a new idea in the selected product
Create goal
Creates a new goal in the selected product
Create feature
Creates a new feature in the selected release
Create task
Creates a new task
Create product
Creates a new product
Add user
Adds a new user
Fetch user
Fetches the details of an existing user by email
Fetch feature
Fetches the details of an existing feature by name
Fetch product
Fetches the details of an existing product by its unique ID
Fetch idea
Fetches the details of an existing idea using ID or name
What is Octadesk?
Octadesk is a customer service solution that organizes customer interactions. It helps you generate leads, close sales, support customers, and more.
What is Aha!?
Aha! is a project management tool that helps you track releases and ideas. You can set goals, build roadmaps, and consolidate information into a knowledge base.
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Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more
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Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
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