Integrate Qntrl with ServiceDesk Plus On-Premises
Send information between Qntrl and ServiceDesk Plus On-Premises automatically, without writing any code, using Zoho Flow.
Build your own integrations between Qntrl and ServiceDesk Plus On-Premises
Connect Qntrl and ServiceDesk Plus On-Premises with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Qntrl and ServiceDesk Plus On-Premises using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Job field updated
Triggers when a field is updated in an existing job
Job event occurred
Triggers when the selected event (job created, job updated, job created or updated, comment added or updated) occurs
User added
Triggers when a new user is added in the selected organization
Request updated
Triggers when the details of an existing request are updated
Request updated in template
Triggers when an existing request is updated in the selected template
Request created in template
Triggers when a new request is created in the selected template
Request created
Triggers when a new request is created
All Actions - Actions are the automated tasks
Post comment
Posts a comment to the selected job
Create job
Creates a new job in the selected organization
Add user
Adds a new user in the selected organization
Update job
Updates the details of an existing job
Fetch user
Fetches a user from the selected organization by email address
Fetch job
Fetches the details of an existing job
Create request
Creates a new request
Create change
Creates a new change
Create problem
Creates a new problem
Add solution
Adds a new solution
Create request note
Creates a note for the selected request
Associate request with problem
Associates an existing request with the specified problem
Update change
Updates the details of an existing change
Update request
Updates the details of an existing request
Update solution
Updates the details of an existing solution based on its ID
Update problem
Updates the details of an existing problem
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch change
Fetches the details of an existing change by display ID
Fetch problem
Fetches the details of an existing problem by ID
What is Qntrl?
Qntrl is a low-code workflow management tool that comes with a simple interface and advanced automation capabilities to help streamline business processes across your organization.
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What is ServiceDesk Plus On-Premises?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
Endless integrations. End to manual work.
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