Integrate RingCentral with Heartbeat
Send information between RingCentral and Heartbeat automatically, without writing any code, using Zoho Flow.
Build your own integrations between RingCentral and Heartbeat
Connect RingCentral and Heartbeat with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate RingCentral and Heartbeat using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Call missed
Triggers when a call is missed
Call answered
Trigger when a call is answered
New SMS
Triggers when a new SMS is sent or received
Call recorded
Triggers when a call is recorded
New voicemail
Triggers when a new voicemail is sent or received
New team chat
Triggers when a new team chat is created
New call
Triggers when a new call is initiated or received
Call disconnected
Triggers when a call is ended
Event created
Triggers when a new event is created
Thread created
Triggers when a new thread is created
Course completed
Triggers when a new course is completed
Send a direct message
Triggers when a new message is sent from a user
User joins a group
Triggers when a new user joins a group
User updated
Triggers when the details of an existing user are updated
All Actions - Actions are the automated tasks
Initiate ring-out call
Initiates a two-legged ring-out call based on the specified caller and callee phone number
Create contact
Creates a new contact
Create team message
Creates a new team message
Send SMS
Sends a new SMS to the specified phone number
Update contact
Updates the details of an existing contact
Block or allow phone number
Updates the blocked or allowed phone number list with the specified phone number
Fetch ring-out call status
Fetches the status of a 2-legged ring-out call
Fetch extension
Fetches the details of the existing extension
Fetch message by ID
Fetches the details of an existing message record by message ID
Fetch contact
Fetches the details of an existing contact
Fetch call by session ID
Fetches the details of an existing call by session ID
Fetch call by ID
Fetches the details of an existing call by ID
Fetch user
Fetches the details of an existing user
Fetch call record by ID
Fetches the details of an existing call record by ID
Create group
Creates a new group
Reactivate user
Reactivates a user on heartbeat
Create comment
Creates a new comment
Send a direct message
Sends a direct new message
Create thread
Creates a new thread
Add user to group
Adds a new member to the group
Create voice channel
Creates a new voice channel
Create user
Creates a new user
Create event
Creates a new event
Create category
Creates a new category
Create channel
Creates a new channel
Update channel
Updates the details of an existing channel
Update category
Updates the details of an existing category
Update group
Updates the details of an existing group
Add user to an existing invitation link
Adds the user to an existing invitation link
Update voice channel
Updates the details of an existing voice channel
Update user
Updates the details of an existing user
Create invitation link within a heartbeat community
Creates a new invitation link within a heartbeat community
Fetch thread
Fetches the details of an existing thread using ID
Fetch event
Fetches the details of an existing event using ID
Fetch group
Fetches the details of an existing group using ID
Fetch user
Fetches the details of an existing user using ID
Search user
Searches the details of an existing user using Email address
Remove user from group
Removes an user from a group
What is RingCentral?
RingCentral is a cloud-based communication system that helps you better serve your customers with all-in-one cloud phone, video conferencing, team messaging, contact center and more.
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What is Heartbeat?
Heartbeat is a connectivity platform for community businesses that lets users host conversations, events, contests, and much more.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
Endless integrations. End to manual work.
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