Integrate Sertifier with Help Scout
Send information between Sertifier and Help Scout automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Sertifier and Help Scout using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Delivery created
Triggers when a new delivery is created
Email template created
Triggers when a new email template is created
Certificate design created
Triggers when a new certificate design is created
Detail created
Triggers when a new detail is created
Badge design created
Triggers when a new badge design is created
Conversation created
Triggers when a new conversation is created
Customer added
Triggers when a new customer is added
Mailbox added
Triggers when a new mailbox is added
User created
Triggers when a new user is created
Conversation assigned
Triggers when a conversation is assigned to a specified user
All Actions - Actions are the automated tasks
Create detail
Creates a new detail
Create delivery
Creates a new delivery
Add recipient
Creates a new recipient and adds them to the group
Publish credentials
Publishes the credentials for the specified recipients
Update delivery
Updates the details of an existing delivery
Update detail
Update the details of an existing detail
Fetch delivery
Fetches the details of an existing delivery using ID
Fetch detail
Fetches the details of an existing detail using ID
Create conversation from customer
Creates a new conversation from a customer
Create conversation to customer.
Creates a new conversation to a customer from a user
Create customer
Creates a customer if it does not already exist
Find customer
Finds customer by email address
Find user
Finds user by email address
What is Help Scout?
Help Scout is a help desk software application which provides an email-based customer support platform, knowledge base tool, and search tools for customer service professionals.
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