Integrate ServiceDesk MSP On-Premises with Aircall
Send information between ServiceDesk MSP On-Premises and Aircall automatically, without writing any code, using Zoho Flow.
Build your own integrations between ServiceDesk MSP On-Premises and Aircall
Connect ServiceDesk MSP On-Premises and Aircall with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate ServiceDesk MSP On-Premises and Aircall using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request updated in template
Triggers when the details of an existing request is updated in the selected template
Request updated from an account
Triggers when the details of an existing request is updated from an account
Request created from an account
Triggers when a new request is created from an account
Request created
Triggers when a new request is created
Request created in template
Triggers when a new request is created in the selected template
Request updated
Triggers when the details of an existing request are updated
Assigned call
Triggers when a call is assigned to someone
New contact
Triggers when a new contact is created
New outbound call
Triggers when there is a new outbound call
New voicemail
Triggers when there is a new voicemail
Call ended
Triggers when a call ends
New missed call
Triggers when there is a new missed call
Tagged call
Triggers when a call is tagged
Updated contact
Triggers when a contact is updated
New inbound call
Triggers when there is a new inbound call
Commented call
Triggers when a call is commented on by someone
All Actions - Actions are the automated tasks
Create request
Creates a new request
Create problem
Creates a new problem
Create change
Creates a new change
Create request note
Creates a note for the selected request
Associate request with problem
Associates an existing request with the specified problem
Update problem
Updates the details of an existing problem
Update request
Updates the details of an existing request
Update change
Updates the details of an existing change
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch change
Fetches the details of an existing change by display ID
Fetch problem
Fetches the details of an existing problem by ID
Create tag
Creates a new tag
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Update contact's phone number
Updates the phone number of an existing contact using its entry ID
Update contact's email address
Updates the email details of an existing contact using its entry ID
Fetch contact
Fetches the details of an existing contact by ID, phone number, or email address
What is ServiceDesk MSP On-Premises?
ManageEngine ServiceDesk MSP on-prem is help desk software with asset management that enables managed service providers (MSP) to support their customers more efficiently.
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What is Aircall?
Aircall provides a virtual call center that lets you decide when individual numbers can receive calls, use collaboration features to manage calls with a team, assign and comment on calls, and more.
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Build comprehensive workflows using
Webhook triggers
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more
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CEO, OpIndia
Endless integrations. End to manual work.
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