Integrate ServiceDesk MSP On-Premises with Toky
Send information between ServiceDesk MSP On-Premises and Toky automatically, without writing any code, using Zoho Flow.
Build your own integrations between ServiceDesk MSP On-Premises and Toky
Connect ServiceDesk MSP On-Premises and Toky with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate ServiceDesk MSP On-Premises and Toky using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request updated in template
Triggers when the details of an existing request is updated in the selected template
Request updated from an account
Triggers when the details of an existing request is updated from an account
Request created from an account
Triggers when a new request is created from an account
Request created
Triggers when a new request is created
Request created in template
Triggers when a new request is created in the selected template
Request updated
Triggers when the details of an existing request are updated
New voicemail
Trigger when there is a new voicemail in Toky.
Call made or received
Trigger when there is an inbound or outbound call in Toky
All Actions - Actions are the automated tasks
Create request
Creates a new request
Create problem
Creates a new problem
Create change
Creates a new change
Create request note
Creates a note for the selected request
Associate request with problem
Associates an existing request with the specified problem
Update problem
Updates the details of an existing problem
Update request
Updates the details of an existing request
Update change
Updates the details of an existing change
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch change
Fetches the details of an existing change by display ID
Fetch problem
Fetches the details of an existing problem by ID
Create contact
Creates a new contact in Toky phone directory
Fetch voicemail
Fetches the details of a voicemail recording URL based on voicemail ID
Find contact
Finds an existing contact in Toky by phone number
What is ServiceDesk MSP On-Premises?
ManageEngine ServiceDesk MSP on-prem is help desk software with asset management that enables managed service providers (MSP) to support their customers more efficiently.
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What is Toky?
Toky is a full-featured business phone system that allows customers and teams to communicate seamlessly using the internet.
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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CEO, OpIndia
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