Integrate ServiceDesk Plus Cloud with Zoho Connect
Send information between ServiceDesk Plus Cloud and Zoho Connect automatically, without writing any code, using Zoho Flow.
Build your own integrations between ServiceDesk Plus Cloud and Zoho Connect
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Supported triggers and actions
Integrate ServiceDesk Plus Cloud and Zoho Connect using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request created
Triggers when a new request is created
Request created in template
Triggers when a new request is created in the selected template
Request updated in template
Triggers when an existing request is updated in the selected template
Problem created
Triggers when a new problem is created in a template
Request approved
Triggers when an existing request is approved
Change updated
Triggers when a change is updated
Task closed
Triggers when a task is closed
Change created
Triggers when a new change is created
Task created
Triggers when a new task is created
Note created
Triggers when a new note is created
Requester created
Triggers when a new requester is created
Change status updated
Triggers when the status of an existing change is updated
Task updated
Triggers when the details of an existing task are updated
Request updated
Triggers when the details of an existing request are updated
Asset created
Triggers when a new asset is created
Board created
Triggers when a new board is created
Announcement updated
Triggers when the details of an existing announcement is updated
Task unassigned
Triggers when a task is unassigned
User mentioned in post
Triggers when the configuration user is mentioned in a conversation
Status created
Triggers when a new conversation is posted
Group created
Triggers when a new group is created
User mentioned in comment
Triggers when the configuration user is mentioned in a conversation comment
Task assigned
Triggers when a task is assigned
Member removed from board
Triggers when a member is removed from a board
Member added in group
Triggers when a member added to group
Task open
Triggers when a task status is marked as open
Member removed from network
Triggers when a new member is removed from the selected network
Event updated
Triggers when the details of an existing event is updated
New task created
Triggers when a new task is created
Member added in network
Triggers when a new member added to the selected network
Task reminder
Triggers when a task is created with a reminder
Event created
Triggers when a new event is created
Announcement created
Triggers when a new announcement is created
Task status changed
Triggers when the status of an existing task is updated
Poll created
Triggers when a new poll is created
Task updated
Triggers when the details of an existing task is updated
Announcement comment created
Triggers when a new comment is created in announcements
Forum updated
Triggers when an existing forum post is updated
Question created
Triggers when a new questions is created
Task completed
Triggers when a task is completed in selected board
Forum created
Triggers when a new forum is created
Event invited
Triggers when an invitee is added to an event
Member added in board
Triggers when a member is added to a board
All Actions - Actions are the automated tasks
Create problem
Creates a new problem
Create request
Creates a new request
Create request note
Creates a note for the selected request
Create requester
Creates a new requester
Create change
Creates a new change
Associate request with problem
Associates a request with a specific problem
Add solution
Adds a new solution
Update problem
Updates the details of an existing problem
Update request
Updates the details of an existing request
Update requester
Updates the details of an existing requester based on ID
Update change
Updates the details of an existing change
Fetch change attribute
Fetches the details of an existing change attribute by name
Fetch request UDF attributes
Fetches a request UDF attribute by its name
Fetch problem
Fetches the details of an existing problem by ID
Fetch requester
Fetches the details of an existing requester by email address
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch change UDF attributes
Fetches a change's UDF attributes by name
Find a request attribute
Fetches a request attribute by its name
Fetch solution topic
Fetches a solution topic by its name
Fetch problem attribute ID
Fetches the selected problem's attribute ID by name
Add comment in post
Adds a comment in the specified post
Add member to board
Adds a member to the selected board
Add member to group
Adds a member to the selected group
Create forum post
Creates a new forum post
Create checklist
Creates a checklist for the specified task
Create private event
Creates a new private event
Invite user
Invites a user to the selected network
Create board from board template
Creates a new board from an existing saved template
Create group event
Creates a new group event
Create conversation
Creates a new conversation in the selected group
Create board
Creates a new board
Create group
Creates a new group in the selected network
Create private task
Creates a new private task
Add comment in task
Adds a comment in the specified task
Create task in section
Creates a new task in the selected section
Archive task
Archives the selected task
Unarchive group
Unarchives the selected group
Archive board
Archives the selected board
Unarchive board
Unarchives the selected board
Archive group
Archives the selected group
Fetch user
Fetches the details of an existing user by email address
Remove member from group
Removes a member from the selected group
Fetch post
Fetches the details of an existing post by ID or metadata
What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
Similar apps
What is Zoho Connect?
Zoho Connect is team collaboration software that helps teams communicate faster and get work done easily. You can plan tasks with your colleagues, prioritize, and track the progress of work.
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Webhook triggers
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Owain ap Rees
Sales Director, Artico
