Integrate ServiceDesk Plus On-Premises with Monday
Send information between ServiceDesk Plus On-Premises and Monday automatically, without writing any code, using Zoho Flow.
Build your own integrations between ServiceDesk Plus On-Premises and Monday
Connect ServiceDesk Plus On-Premises and Monday with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate ServiceDesk Plus On-Premises and Monday using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request updated
Triggers when the details of an existing request are updated
Request updated in template
Triggers when an existing request is updated in the selected template
Request created
Triggers when a new request is created
Request created in template
Triggers when a new request is created in the selected template
Board created
Triggers when a new board is created
Item created in board
Triggers when a new item is created in the selected board
Member added
Triggers when a new member is added
Update posted
Triggers when an update is posted
All Actions - Actions are the automated tasks
Create request
Creates a new request
Create problem
Creates a new problem
Add solution
Adds a new solution
Create request note
Creates a note for the selected request
Associate request with problem
Associates an existing request with the specified problem
Create change
Creates a new change
Update problem
Updates the details of an existing problem
Update change
Updates the details of an existing change
Update request
Updates the details of an existing request
Update solution
Updates the details of an existing solution based on its ID
Fetch change
Fetches the details of an existing change by display ID
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch problem
Fetches the details of an existing problem by ID
Create update
Creates an update for the selected item
Create item
Creates a new item in the selected board
Create board
Creates a new board
Update column values in item
Updates the value of a column in the specified item
Fetch board
Fetches the details of an existing board by board ID
Create or fetch tag
Fetches the details of an existing tag if it exists or else creates a new tag
Fetch item
Fetches the details of an existing item by name or ID
Fetch user
Fetches the details of an existing user by email or ID
What is ServiceDesk Plus On-Premises?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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What is Monday?
Monday (previously Dapulse) is a project management tool that lets you manage everything from a single board. It also enables organizations to build custom workflow apps in a code-free environment.
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Build comprehensive workflows using
Webhook triggers
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
Endless integrations. End to manual work.
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