Integrate ServiceDesk Plus On-Premises with WebWork
Send information between ServiceDesk Plus On-Premises and WebWork automatically, without writing any code, using Zoho Flow.
Build your own integrations between ServiceDesk Plus On-Premises and WebWork
Connect ServiceDesk Plus On-Premises and WebWork with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate ServiceDesk Plus On-Premises and WebWork using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request updated
Triggers when the details of an existing request are updated
Request updated in template
Triggers when an existing request is updated in the selected template
Request created
Triggers when a new request is created
Request created in template
Triggers when a new request is created in the selected template
All Actions - Actions are the automated tasks
Create request
Creates a new request
Create problem
Creates a new problem
Add solution
Adds a new solution
Create request note
Creates a note for the selected request
Associate request with problem
Associates an existing request with the specified problem
Create change
Creates a new change
Update problem
Updates the details of an existing problem
Update change
Updates the details of an existing change
Update request
Updates the details of an existing request
Update solution
Updates the details of an existing solution based on its ID
Fetch change
Fetches the details of an existing change by display ID
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch problem
Fetches the details of an existing problem by ID
Create contract
Creates a new contract
Create user
Creates a new user
Create project
Creates a new project
Create task
Creates a new task
Update contract
Updates the details of an existing contract
Assign user to task
Assigns an user to task
Unassign user from a task
Unassigns an user from a task
Update task
Updates the details of an existing task
Update user
Updates the details of an existing user
Update project
Updates the details of an existing project
Fetch task
Fetches the details of an existing task using ID
Fetch user
Fetches the details of an existing user using ID
Fetch contract
Fetches the details of an existing contract using ID
Fetch project
Fetches the details of an existing project using ID
What is ServiceDesk Plus On-Premises?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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What is WebWork?
WebWork is time-tracking and employee management software for organizations. It offers features like time tracking, attendance monitoring, app and web usage, and many more.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
Julien Granjean
CEO, iDAYit
Endless integrations. End to manual work.
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