Integrate Shopify with Drift

Send information between Shopify and Drift automatically, without writing any code, using Zoho Flow.

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Create a contact in Drift when a new purchase is made in Shopify

Enable seamless post-purchase customer support by instantly creating contacts in your marketing platform. This flow will set up a new contact in Drift for each purchase occurring in Shopify.

How it works
  1. The flow triggers when an existing order is fulfilled in Shopify.
  2. Zoho Flow creates a new contact in Drift.
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Create a contact in Drift when a new purchase is made in Shopify

Shopify + Drift

Build your own integrations between Shopify and Drift

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Supported triggers and actions

Integrate Shopify and Drift using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Draft order updated

Triggers when the details of an existing draft order are updated

Fulfillment created

Triggers when a new fulfillment is created

Order fulfilled

Triggers when an existing order is fulfilled

Fulfillment updated

Triggers when any detail of an existing fulfillment is updated

Inventory item updated

Triggers when the details of an existing inventory item are updated

Order canceled

Triggers when an order is canceled in your store

Customer created

Triggers when a new customer is created

Cart updated

Triggers when an existing cart is updated

Order created

Triggers when a new order is created

Order updated

Triggers when an existing order is updated

Product added

Triggers when a new product is added

Blog created

Triggers when a new blog is created

Order drafted

Triggers when an existing order is drafted

Product updated

Triggers when the details of an existing product are updated

Refund created

Triggers when a refund entry is created

Customer updated

Triggers when the details of an existing customer are updated

Checkout created

Triggers when a new checkout is created

Checkout updated

Triggers when the details of an existing checkout are updated

Cart abandoned

Triggers when an open cart is abandoned

Order paid

Triggers when an existing order is paid

New conversation

Triggers when a new conversation is created

Conversation closed

Triggers when a conversation is closed

All Actions - Actions are the automated tasks

Create draft order

Creates a new draft order

Create blog

Creates a new blog

Create customer

Creates a new customer

Create blog post

Creates a new post in the selected blog

Create product variants

Creates variants of an existing product

Update inventory quantity

Updates the quantity of a product or inventory item

Create discount code

Creates a new discount code

Send invite

Sends invite to the selected customer

Add product

Adds a new product

Create order

Creates a new order

Update discount code

Updates the details of an existing discount code

Update order

Updates the details of an existing order by ID

Update customer

Updates the details of an existing customer

Update product variant

Updates the details of a product's variants

Update product

Updates the details of an existing product

Fetch product

Fetches a product by title

Fetch discount code

Fetches the details of an existing discount code by code

Fetch order by name

Fetches the details of an existing order by name

Fetch product variant

Fetches a product variant by title

Fetch transaction

Fetches the details of an existing transaction

Fetch product variant by SKU

Fetches an existing product variant by SKU

Fetch latest customer order

Fetches the details of the latest customer order by customer ID

Fetch order

Fetches the details of an existing order by ID

Fetch transaction associated with order

Fetches the details of an existing transaction associated with an order

Fetch customer

Fetches the details of an existing customer by name or email address

Create contact

Creates a new contact

Update contact

Updates the details of an existing contact

Fetch conversation

Fetches the details of a conversation by its ID

Fetch contact - By ID

Fetches the details of an existing contact by ID

Fetch contact - By email

Fetches the details of an existing contact by email

What is Shopify?

Shopify is an ecommerce platform that lets you build and manage your online store. You can integrate with the payment gateway of your choice, enjoy unlimited bandwidth, and gain insight into your store's performance with accurate reports.

What is Drift?

Drift is a conversational marketing platform that allows you to send targeted in-app messages, set up bots to chat with visitors, and get notifications when targeted customers visit the site.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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