Integrate Shopify with Twilio

Send information between Shopify and Twilio automatically, without writing any code, using Zoho Flow.

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Send a confirmation text message from Twilio when new orders are made in Shopify

Keep your customers informed by sending an order confirmation SMS after their purchase. This flow will send a SMS notification using Twilio for new orders created in Shopify.

How it works
  1. The flow triggers when a new order is created in Shopify.
  2. Zoho Flow sends a WhatsApp or SMS message to the listed numbers in Twilio.
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Send a confirmation text message from Twilio when new orders are made in Shopify

Shopify + Twilio

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Initiate an SMS via Twilio to engage customers with items left in their cart in Shopify

Assist your customers in completing their purchases with SMS alerts. This flow will trigger an SMS via Twilio when a cart is abandoned in Shopify.

How it works
  1. The flow triggers when an open cart is abandoned in Shopify.
  2. Zoho Flow sends a WhatsApp or SMS message to the listed numbers in Twilio.
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Initiate an SMS via Twilio to engage customers with items left in their cart in Shopify

Shopify + Twilio

Build your own integrations between Shopify and Twilio

Connect Shopify and Twilio with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Shopify and Twilio using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Draft order updated

Triggers when the details of an existing draft order are updated

Fulfillment created

Triggers when a new fulfillment is created

Order fulfilled

Triggers when an existing order is fulfilled

Fulfillment updated

Triggers when any detail of an existing fulfillment is updated

Inventory item updated

Triggers when the details of an existing inventory item are updated

Order canceled

Triggers when an order is canceled in your store

Customer created

Triggers when a new customer is created

Cart updated

Triggers when an existing cart is updated

Order created

Triggers when a new order is created

Order updated

Triggers when an existing order is updated

Product added

Triggers when a new product is added

Blog created

Triggers when a new blog is created

Order drafted

Triggers when an existing order is drafted

Product updated

Triggers when the details of an existing product are updated

Refund created

Triggers when a refund entry is created

Customer updated

Triggers when the details of an existing customer are updated

Checkout created

Triggers when a new checkout is created

Checkout updated

Triggers when the details of an existing checkout are updated

Cart abandoned

Triggers when an open cart is abandoned

Order paid

Triggers when an existing order is paid

WhatsApp message received

Triggers when a new WhatsApp message from a customer is received

SMS message sent or received

Triggers when a new SMS is sent or received

SMS message received

Triggers when a new SMS message is received

All Actions - Actions are the automated tasks

Create draft order

Creates a new draft order

Create blog

Creates a new blog

Create customer

Creates a new customer

Create blog post

Creates a new post in the selected blog

Create product variants

Creates variants of an existing product

Update inventory quantity

Updates the quantity of a product or inventory item

Create discount code

Creates a new discount code

Send invite

Sends invite to the selected customer

Add product

Adds a new product

Create order

Creates a new order

Update discount code

Updates the details of an existing discount code

Update order

Updates the details of an existing order by ID

Update customer

Updates the details of an existing customer

Update product variant

Updates the details of a product's variants

Update product

Updates the details of an existing product

Fetch product

Fetches a product by title

Fetch discount code

Fetches the details of an existing discount code by code

Fetch order by name

Fetches the details of an existing order by name

Fetch product variant

Fetches a product variant by title

Fetch transaction

Fetches the details of an existing transaction

Fetch product variant by SKU

Fetches an existing product variant by SKU

Fetch latest customer order

Fetches the details of the latest customer order by customer ID

Fetch order

Fetches the details of an existing order by ID

Fetch transaction associated with order

Fetches the details of an existing transaction associated with an order

Fetch customer

Fetches the details of an existing customer by name or email address

Send SMS or WhatsApp message

Sends a WhatsApp or SMS message to the listed numbers

Fetch message

Fetches the details of a message by its ID

What is Shopify?

Shopify is an ecommerce platform that lets you build and manage your online store. You can integrate with the payment gateway of your choice, enjoy unlimited bandwidth, and gain insight into your store's performance with accurate reports.

What is Twilio?

Twilio is a platform that lets developers receive and send SMS and voice calls. With message queueing, global numbers, and smart encoding, you can easily set up your communication system.

Phone/SMS Popular

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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