Integrate SmartRoutes with PagerDuty
Send information between SmartRoutes and PagerDuty automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate SmartRoutes and PagerDuty using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Order created
Triggers when a new order is created
Plan created
Triggers when a new plan is created
Plan dispatched
Triggers when an existing plan is dispatched
Customer created
Triggers when a new customer is created
Order status updated
Triggers when the status of an existing order is updated
Routes updated
Triggers when the details of an existing route are updated
Vehicle created
Triggers when a new vehicle is created
Incident resolved
Triggers when an incident is resolved
New notification
Triggers when there is a new notification
Incident acknowledged
Triggers when an incident is acknowledged
Incident created or triggered
Triggers when a new incident is created or triggered
Incident escalated
Triggers when an incident is escalated to another user in the same escalation level
All Actions - Actions are the automated tasks
Create vehicle
Creates a new vehicle
Create order
Creates a new order
Fetch plan by ID
Fetches the details of an existing plan using ID
Fetch vehicle by ID
Fetches the details of an existing vehicle using ID
Fetch customer by ID
Fetches the details of an existing customer using ID
Fetch order by ID
Fetches the details of an existing order using ID
Create user
Creates a new user
Create event
Creates a new event
Create incident
Creates a new incident
Update incident
Updates the details of an existing incident
Find user on call
Finds the user on call for a specific schedule
Fetch incident
Fetches the details of an existing incident by its ID or incident key
Fetch user
Fetches the details of an existing user by its ID or name
What is SmartRoutes?
SmartRoutes is a logistics planning and management platform that helps users with automated routing, dispatches, capturing PODs and more.
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What is PagerDuty?
PagerDuty is a digital operations management platform that helps detect and resolve infrastructure issues by providing reliable notifications, incident management, and customized alerts.
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Logic
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Custom functions
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Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more
Louis Castellano
CEO, Lakeside CNC Group
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