Integrate SolarWinds Service Desk with 950+ apps

Create business workflows for SolarWinds Service Desk without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.

Popular SolarWinds Service Desk workflows

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Post Slack alert messages when new Samanage incidents are added

Slack + SolarWinds Service Desk

Looking to manage your help desk system more efficiently? Use this flow to automatically post an alert message in Slack each time an incident is added in Samanage so you can resolve tickets quickly. 

How it works

1. A new incident is added in Samanage.

2. Zoho Flow sends you a message in Slack.

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Create Trello cards for new Samanage incidents

SolarWinds Service Desk + Trello

This flow adds a card to a specific list in Trello for every new incident in Samanage. Get your entire team to view, discuss, and resolve customer issues together

How it works

1. A new incident is added in Samanage. 

2. Zoho Flow creates a card in Trello.

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Send Twilio SMS for new Samanage incidents

SolarWinds Service Desk + Twilio

Do you want to follow your customer support activities more closely? This flow automatically sends you an alert on Twilio for every new incident on Samanage.

How it works

1. A new incident is created in Samanage. 

2. Zoho Flow sends you an SMS in Twilio.

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Create an event in LiquidPlanner when a new task is set up in SolarWinds Service Desk

SolarWinds Service Desk + LiquidPlanner

Ensure tasks are prioritised and addressed timely by scheduling them as events. This flow will create an event in LiquidPlanner once a task is created in SolarWinds Service Desk.

How it works
  1. The flow triggers when a new task is created in SolarWinds Service Desk.
  2. Zoho Flow creates a full day event in LiquidPlanner.
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Initiate an event in TimeTree when a task is created in SolarWinds Service Desk

SolarWinds Service Desk + TimeTree

Ensure timely task completion and prevent any tasks from being overlooked. This flow will create an event in TimeTree when a new task is set up in SolarWinds Service Desk.

How it works
  1. The flow triggers when a new task is created in SolarWinds Service Desk.
  2. Zoho Flow create a new event in TimeTree.
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Initiate an event in Clinked when a task is created in SolarWinds Service Desk

SolarWinds Service Desk + Clinked

Prioritize and allocate time effectively by scheduling tasks as events. This flow will create an event in Clinked when a new task is set up in SolarWinds Service Desk.

How it works
  1. The flow triggers when a new task is created in SolarWinds Service Desk.
  2. Zoho Flow creates a new event in Clinked.
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Create an event in Google Calendar once a task is created in SolarWinds Service Desk

SolarWinds Service Desk + Google Calendar

Ensure timely task completion and prevent any tasks from being overlooked. This flow will create an event in Google Calendar when a task is created SolarWinds Service Desk.

How it works
  1. The flow triggers when a new task is created in SolarWinds Service Desk.
  2. Zoho Flow creates a new event in Google Calendar.
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Initiate an event in Insightly when a task is created in SolarWinds Service Desk

SolarWinds Service Desk + Insightly

Link tasks to events for clear assignment and progress tracking. This flow will create an event in Insightly when a task is created SolarWinds Service Desk.

How it works
  1. The flow triggers when a new task is created in SolarWinds Service Desk.
  2. Zoho Flow creates a new event in Insightly.
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Create an event in Neaktor when a task is created SolarWinds Service Desk

SolarWinds Service Desk + Neaktor

Ensure tasks are prioritised and addressed timely by scheduling them as events. This flow will initiate an event in Neaktor when a task is created in SolarWinds Service Desk.

How it works
  1. The flow triggers when a new task is created in SolarWinds Service Desk.
  2. Zoho Flow creates a new event in Neaktor.
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Create an event in Teamup Calendar once a task is created in SolarWinds Service Desk

SolarWinds Service Desk + Teamup Calendar

Ensure tasks are prioritised and addressed timely by scheduling them as events. This flow will create an event in Teamup Calendar once a task is created in SolarWinds Service Desk.

How it works
  1. The flow triggers when a new task is created in SolarWinds Service Desk.
  2. Zoho Flow creates a new event in Teamup Calendar.
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Create an event in TeamWave when a task is created SolarWinds Service Desk

SolarWinds Service Desk + TeamWave

Ensure timely task completion and prevent any tasks from being overlooked. This flow will initiate an event in TeamWave when a task is created in SolarWinds Service Desk.

How it works
  1. The flow triggers when a new task is created in SolarWinds Service Desk.
  2. Zoho Flow creates a new event in TeamWave.
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Create an event in Zoho Projects once a task is created in SolarWinds Service Desk

SolarWinds Service Desk + Zoho Projects

Link tasks to events for clear assignment and progress tracking. This flow will initiate an event in Zoho Projects when a task is created in SolarWinds Service Desk.

How it works
  1. The flow triggers when a new task is created in SolarWinds Service Desk.
  2. Zoho Flow creates a new event in Zoho Projects.
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Initiate an event in Cronofy when a task is created in SolarWinds Service Desk

SolarWinds Service Desk + Cronofy

Ensure tasks are prioritised and addressed timely by scheduling them as events. This flow will create an event in Cronofy when a task is created SolarWinds Service Desk.

How it works
  1. The flow triggers when a new task is created in SolarWinds Service Desk.
  2. Zoho Flow creates a new event in the selected calendar in Cronofy.
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Initiate an event in Office 365 when a task is created in SolarWinds Service Desk

SolarWinds Service Desk + Office 365

Ensure tasks are prioritised and addressed timely by scheduling them as events. This flow will create an event in Office 365 when a task is created SolarWinds Service Desk.

How it works
  1. The flow triggers when a new task is created in SolarWinds Service Desk.
  2. Zoho Flow creates a new event in the selected calendar in Office 365.
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Create an event in Zoho Calendar when a task is created SolarWinds Service Desk

SolarWinds Service Desk + Zoho Calendar

Prioritize and allocate time effectively by scheduling tasks as events. This flow will create an event in Zoho Calendar once a task is created in SolarWinds Service Desk.

How it works
  1. The flow triggers when a new task is created in SolarWinds Service Desk.
  2. Zoho Flow creates a new event in the selected calendar in Zoho Calendar.
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Create an event in Zoho BugTracker when a task is created SolarWinds Service Desk

SolarWinds Service Desk + Zoho BugTracker

Ensure tasks are prioritised and addressed timely by scheduling them as events. This flow will create an event in Zoho BugTracker once a task is created in SolarWinds Service Desk.

How it works
  1. The flow triggers when a new task is created in SolarWinds Service Desk.
  2. Zoho Flow creates a new event in the selected project in Zoho BugTracker.

Build your own SolarWinds Service Desk integrations

Connect SolarWinds Service Desk with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Build your SolarWinds Service Desk workflows using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New Risk

Triggers when a new risk is detected

New Task

Triggers when a new task is created

New Problem

Triggers when a new problem is created in your service desk

New User

Triggers when a new user is created

New Hardware

Triggers when a new hardware is created in your inventory

New Contract

Triggers when a new contract is created

New Asset

Triggers when a new asset is created in your inventory

New Change

Triggers when a new change is created

New Incident

Triggers when a new incident is created

New Release

Triggers when a new release is created in your service desk

All Actions - Actions are the automated tasks

Create Release

Creates a new release in your service desk

Create Solution

Creates a new solution in your service desk

Create Hardware

Creates a new hardware in your inventory

Create User

Creates a new user

Create Asset

Creates a new asset in your inventory

Create Change

Creates a new change in your service desk

Create Contract

Creates a new contract

Create Problem

Creates a new problem in your service desk

Create Incident

Creates a new incident

Update incident

Updates the details of an existing incident based on incident ID

Fetch incident

Fetches the details of an existing incident by incident ID

What is SolarWinds Service Desk?

Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.

Helpdesk Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

Siddharth Ahuja

CEO, Fabricroot

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