Integrate Status.io with Help Scout
Send information between Status.io and Help Scout automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Status.io and Help Scout using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Component created
Triggers when a new component is created
Maintenance created
Triggers when a new maintenance is created
Incident created
Triggers when a new incident is created
Conversation created
Triggers when a new conversation is created
Customer added
Triggers when a new customer is added
Mailbox added
Triggers when a new mailbox is added
User created
Triggers when a new user is created
Conversation assigned
Triggers when a conversation is assigned to a specified user
All Actions - Actions are the automated tasks
Start maintenance
Starts a scheduled maintenance
Update maintenance
Updates the details of an existing maintenance
Resolve incident
Resolve an existing incident
Update component status
Updates the status details of the existing component
Create historic incident
Creates a new historic incident
Create subscriber
Creates a new subscriber
Update incident
Updates the details of the existing incident
Create historic maintenance
Creates a new historic maintenance
Schedule maintenance
Schedule a new maintenance
Close maintenance
Closes an active maintenance
Create incident
Creates a new incident
Update subscriber
Updates the details of an existing subscriber
Fetch maintenance
Fetches the details of an existing maintenance using ID
Fetch incident
Fetches the details of an existing incident using ID
Create conversation from customer
Creates a new conversation from a customer
Create conversation to customer.
Creates a new conversation to a customer from a user
Create customer
Creates a customer if it does not already exist
Find customer
Finds customer by email address
Find user
Finds user by email address
What is Status.io?
Status.io is a hosted system status page manager with infrastructure spanning across multiple regions and providers. It provides features such as customized incident tracking, subscriber notifications, and more.
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What is Help Scout?
Help Scout is a help desk software application which provides an email-based customer support platform, knowledge base tool, and search tools for customer service professionals.
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Logic
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Custom functions
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