Integrate SupportBee with Aha!

Send information between SupportBee and Aha! automatically, without writing any code, using Zoho Flow.

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Create a task in Aha! for new tickets created in SupportBee

Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will create a task in Aha! for new tickets created in SupportBee.

How it works
  1. The flow triggers when a new ticket is created in SupportBee.
  2. Zoho Flow creates a new task in Aha!.
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Create a task in Aha! for new tickets created in SupportBee

SupportBee + Aha!

Build your own integrations between SupportBee and Aha!

Connect SupportBee and Aha! with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate SupportBee and Aha! using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New Agent Reply

Triggers when an agent replies to a ticket

New Customer Reply

Triggers when a customer replies to a ticket

New Ticket

Triggers when a new ticket is created

New Comment

Triggers when a new comment is added to a ticket

Idea updated

Triggers when the details of an existing idea is updated

Page created

Triggers when a new page is created

Feature created

Triggers when a new feature is created

Product created

Triggers when a new product is added

Goal created

Triggers when a new goal is created

Idea created

Triggers when a new idea is created

Idea status changed

Triggers when an idea status is changed

Task created

Triggers when a new task is created

User created

Triggers when a new user is added

All Actions - Actions are the automated tasks

Create Ticket

Creates a new ticket

Create idea

Creates a new idea in the selected product

Create goal

Creates a new goal in the selected product

Create feature

Creates a new feature in the selected release

Create task

Creates a new task

Create product

Creates a new product

Add user

Adds a new user

Fetch user

Fetches the details of an existing user by email

Fetch feature

Fetches the details of an existing feature by name

Fetch product

Fetches the details of an existing product by its unique ID

Fetch idea

Fetches the details of an existing idea using ID or name

What is SupportBee?

SupportBee is an email ticketing system that lets you manage your tickets easily. Create tickets, assign them to agents or teams, and use snippets to answer frequently asked questions.

Customer Support Helpdesk

What is Aha!?

Aha! is a project management tool that helps you track releases and ideas. You can set goals, build roadmaps, and consolidate information into a knowledge base.

Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

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