Integrate SupportBee with Asana
Send information between SupportBee and Asana automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create action items in your Asana for newly generated tickets in SupportBee
Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will generate a task within your Asana for fresh tickets initiated in SupportBee.
How it works
- The flow triggers when a new ticket is created in SupportBee.
- Zoho Flow creates a new task in the selected project in Asana.
Create action items in your Asana for newly generated tickets in SupportBee
SupportBee + Asana
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Supported triggers and actions
Integrate SupportBee and Asana using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New Agent Reply
Triggers when an agent replies to a ticket
New Customer Reply
Triggers when a customer replies to a ticket
New Ticket
Triggers when a new ticket is created
New Comment
Triggers when a new comment is added to a ticket
Workspace or organization created
Triggers when a new workspace or organization is created
Project created
Triggers when a new project is created
Task created
Triggers when a new task is created
Task tagged
Triggers when a task is tagged in the selected project
Task or subtask updated
Triggers when the details of an existing task or subtask are updated
Task completed
Triggers when an existing task is completed
Task or subtask created
Triggers when a new task or subtask is created
User added
Triggers when a new user is added in the selected workspace
Project updated
Triggers when the details of an existing project are updated
Tag added
Triggers when a new tag is added in the selected workspace
Team created
Triggers when a team is created in the selected organization
Task section changed
Triggers when a change is made to a task section
Subtask created
Triggers when a new subtask is created
All Actions - Actions are the automated tasks
Create Ticket
Creates a new ticket
Duplicate project
Creates a duplicate copy of an existing project with a different name
Create task
Creates a new task in the selected project
Add task to section
Adds a new task to the specified section
Create project from template
Creates a new project from the selected template
Create story
Creates a new story for the specified task
Create project in workspace
Creates a new project in the selected workspace
Create subtask
Creates a new subtask under the specified task
Create project in team
Creates a new project in the selected team
Create task in project
Creates a new task with custom fields in the selected project
Update project
Updates the details of an existing project
Update task
Updates the details of an existing task
Update task in project
Updates the details (include custom fields) of an existing task
Fetch task in project
Fetches the details (including custom fields) of an existing task in a project by its GID
Fetch user
Fetches the details of an existing user by email
Fetch task
Fetches a task by its GID
What is SupportBee?
SupportBee is an email ticketing system that lets you manage your tickets easily. Create tickets, assign them to agents or teams, and use snippets to answer frequently asked questions.
What is Asana?
Asana is a team collaboration platform that let teams track their work with projects, tasks, and subtasks. It also lets you add custom fields, create team pages, set due dates, and more.
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Learn more >We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
Julien Granjean
CEO, iDAYit
Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more
Harnoor Abroll
Technical and Operations Head, TruAct
