![](https://flow-public.nimbuspop.com/flow-apps/supportbee.png)
![](https://flow-public.nimbuspop.com/flow-apps/insightful.png)
Integrate SupportBee with Insightful
Send information between SupportBee and Insightful automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-public.nimbuspop.com/flow-apps/supportbee.png)
![](https://flow-public.nimbuspop.com/flow-apps/insightful.png)
Add new tasks to your Insightful for new tickets generated in SupportBee
Efficiently address customer concerns by promptly creating tasks. This flow will create a task in your Insightful for newly generated tickets in SupportBee.
How it works
- The flow triggers when a new ticket is created in SupportBee.
- Zoho Flow creates a new task in Insightful.
![](https://flow-public.nimbuspop.com/flow-apps/supportbee.png)
![](https://flow-public.nimbuspop.com/flow-apps/insightful.png)
Add new tasks to your Insightful for new tickets generated in SupportBee
SupportBee + Insightful
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between SupportBee and Insightful
Connect SupportBee and Insightful with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate SupportBee and Insightful using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-public.nimbuspop.com/flow-apps/supportbee.png)
New Agent Reply
Triggers when an agent replies to a ticket
![](https://flow-public.nimbuspop.com/flow-apps/supportbee.png)
New Customer Reply
Triggers when a customer replies to a ticket
![](https://flow-public.nimbuspop.com/flow-apps/supportbee.png)
New Ticket
Triggers when a new ticket is created
![](https://flow-public.nimbuspop.com/flow-apps/supportbee.png)
New Comment
Triggers when a new comment is added to a ticket
![](https://flow-public.nimbuspop.com/flow-apps/insightful.png)
Project created
Triggers when a new project is created
![](https://flow-public.nimbuspop.com/flow-apps/insightful.png)
Employee created
Triggers when a new employee is created
![](https://flow-public.nimbuspop.com/flow-apps/insightful.png)
Task created
Triggers when a new task is created
![](https://flow-public.nimbuspop.com/flow-apps/insightful.png)
Team created
Triggers when a new team is created
All Actions - Actions are the automated tasks
![](https://flow-public.nimbuspop.com/flow-apps/supportbee.png)
Create Ticket
Creates a new ticket
![](https://flow-public.nimbuspop.com/flow-apps/insightful.png)
Create task
Creates a new task
![](https://flow-public.nimbuspop.com/flow-apps/insightful.png)
Create project
Creates a new project
![](https://flow-public.nimbuspop.com/flow-apps/insightful.png)
Create team
Creates a new team
![](https://flow-public.nimbuspop.com/flow-apps/insightful.png)
Create employee
Creates a new employee
![](https://flow-public.nimbuspop.com/flow-apps/insightful.png)
Update task
Updates the details of an existing task
![](https://flow-public.nimbuspop.com/flow-apps/insightful.png)
Update project
Updates the details of an existing project
![](https://flow-public.nimbuspop.com/flow-apps/insightful.png)
Update team
Updates the details of an existing team
![](https://flow-public.nimbuspop.com/flow-apps/insightful.png)
Deactivate employee
Deactivates an existing employee
![](https://flow-public.nimbuspop.com/flow-apps/insightful.png)
Update employee
Updates the details of an existing employee
![](https://flow-public.nimbuspop.com/flow-apps/insightful.png)
Fetch project
Fetches the details of an existing project using ID
![](https://flow-public.nimbuspop.com/flow-apps/insightful.png)
Fetch task
Fetches the details of an existing task using ID
![](https://flow-public.nimbuspop.com/flow-apps/insightful.png)
Fetch employee
Fetches the details of an existing employee using ID
![](https://flow-public.nimbuspop.com/flow-apps/insightful.png)
Fetch team
Fetches the details of an existing team using ID
What is SupportBee?
SupportBee is an email ticketing system that lets you manage your tickets easily. Create tickets, assign them to agents or teams, and use snippets to answer frequently asked questions.
What is Insightful?
Insightful is a workforce analytics platform that helps you track employee activity, time, and productivity to build a more efficient and focused workplace.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >