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Integrate Teamwork Desk with Aha!
Send information between Teamwork Desk and Aha! automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
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Create action items in your Aha! for newly generated tickets in Teamwork Desk
Efficiently address customer concerns by promptly creating tasks. This flow will create a task in Aha! for new tickets created in Teamwork Desk.
How it works
- The flow triggers when a new ticket is created in Teamwork Desk.
- Zoho Flow creates a new task in Aha!.
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Create action items in your Aha! for newly generated tickets in Teamwork Desk
Teamwork Desk + Aha!
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Build your own integrations between Teamwork Desk and Aha!
Connect Teamwork Desk and Aha! with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Teamwork Desk and Aha! using the below triggers and actions
All Triggers - A trigger kickstarts the flow
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Ticket assigned
Triggers when a ticket in the selected inbox is assigned
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Ticket Unassigned
Triggers when a ticket in the selected inbox is unassigned
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New agent reply
Triggers when an agent sends a reply
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New customer reply
Triggers when a customer sends a reply
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Thread edited
Triggers when a thread in the selected inbox is edited
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New customer
Triggers when a new customer is created
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New ticket note
Triggers when a ticket note is added
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New ticket
Triggers when a new ticket is created
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Updated customer details
Triggers when the details of a customer are updated
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Idea updated
Triggers when the details of an existing idea is updated
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Page created
Triggers when a new page is created
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Feature created
Triggers when a new feature is created
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Product created
Triggers when a new product is added
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Goal created
Triggers when a new goal is created
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Idea created
Triggers when a new idea is created
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Idea status changed
Triggers when an idea status is changed
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Task created
Triggers when a new task is created
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User created
Triggers when a new user is added
All Actions - Actions are the automated tasks
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Create ticket
Creates a new ticket
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Create customer
Creates a new customer
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Link task to ticket
Links a task to a ticket
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Unassign ticket
Unassigns the selected ticket
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Assign ticket
Assigns the selected ticket to a user
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Reply to ticket
Adds a reply to the selected ticket
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Update customer
Updates the details of an existing customer
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Update ticket
Updates the details of an existing ticket
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Fetch inbox
Fetches the details of an existing inbox by ID, name, or email address
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Fetch status
Fetches the status of an existing ticket by ID or name
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Fetch tags
Fetch the details of an existing tag by ID or name
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Fetch source
Fetches the source of an existing ticket by ID or name
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Fetch agent
Fetches the details of an existing agent by ID, name, or email address
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Fetch type
Fetches the type of an existing ticket by ID or name
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Fetch company
Fetches the details of an existing company by ID, name, or email address
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Fetch priorities
Fetches the priority of an existing ticket by ID or name
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Fetch customer
Fetches the details of an existing customer by name or email address
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Fetch ticket
Fetches the details of an existing ticket by ticket ID or name
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Create idea
Creates a new idea in the selected product
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Create goal
Creates a new goal in the selected product
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Create feature
Creates a new feature in the selected release
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Create task
Creates a new task
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Create product
Creates a new product
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Add user
Adds a new user
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Fetch user
Fetches the details of an existing user by email
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Fetch feature
Fetches the details of an existing feature by name
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Fetch product
Fetches the details of an existing product by its unique ID
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Fetch idea
Fetches the details of an existing idea using ID or name
What is Teamwork Desk?
Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.
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What is Aha!?
Aha! is a project management tool that helps you track releases and ideas. You can set goals, build roadmaps, and consolidate information into a knowledge base.
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