Integrate Teamwork Desk with Flow

Send information between Teamwork Desk and Flow automatically, without writing any code, using Zoho Flow.

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Create a task in Flow for new tickets created in Teamwork Desk

Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will add new tasks to your Flow for new tickets generated in Teamwork Desk.

How it works
  1. The flow triggers when a new ticket is created in Teamwork Desk.
  2. Zoho Flow creates a new task in the selected workspace in Flow.
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Create a task in Flow for new tickets created in Teamwork Desk

Teamwork Desk + Flow

Build your own integrations between Teamwork Desk and Flow

Connect Teamwork Desk and Flow with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Teamwork Desk and Flow using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket assigned

Triggers when a ticket in the selected inbox is assigned

Ticket Unassigned

Triggers when a ticket in the selected inbox is unassigned

New agent reply

Triggers when an agent sends a reply

New customer reply

Triggers when a customer sends a reply

Thread edited

Triggers when a thread in the selected inbox is edited

New customer

Triggers when a new customer is created

New ticket note

Triggers when a ticket note is added

New ticket

Triggers when a new ticket is created

Updated customer details

Triggers when the details of a customer are updated

Project created

Triggers when a new project is created

Team created

Triggers when a new team is created

Project updated

Triggers when the details of an existing project are updated

Task created

Triggers when a new task is created

Task updated

Triggers when the selected task is updated

All Actions - Actions are the automated tasks

Create ticket

Creates a new ticket

Create customer

Creates a new customer

Link task to ticket

Links a task to a ticket

Unassign ticket

Unassigns the selected ticket

Assign ticket

Assigns the selected ticket to a user

Reply to ticket

Adds a reply to the selected ticket

Update customer

Updates the details of an existing customer

Update ticket

Updates the details of an existing ticket

Fetch inbox

Fetches the details of an existing inbox by ID, name, or email address

Fetch status

Fetches the status of an existing ticket by ID or name

Fetch tags

Fetch the details of an existing tag by ID or name

Fetch source

Fetches the source of an existing ticket by ID or name

Fetch agent

Fetches the details of an existing agent by ID, name, or email address

Fetch type

Fetches the type of an existing ticket by ID or name

Fetch company

Fetches the details of an existing company by ID, name, or email address

Fetch priorities

Fetches the priority of an existing ticket by ID or name

Fetch customer

Fetches the details of an existing customer by name or email address

Fetch ticket

Fetches the details of an existing ticket by ticket ID or name

Create task

Creates a new task in the selected workspace

Post comment

Posts a comment in the selected task

What is Teamwork Desk?

Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.

Customer Support Helpdesk

What is Flow?

Flow is project and task management software. You can track resources, collaborate with your team, and organize tasks with custom views.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more

Rahul Roushan

CEO, OpIndia

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

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