

Integrate Teamwork Desk with StatusCast
Send information between Teamwork Desk and StatusCast automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions
Integrate Teamwork Desk and StatusCast using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Ticket assigned
Triggers when a ticket in the selected inbox is assigned

Ticket Unassigned
Triggers when a ticket in the selected inbox is unassigned

New agent reply
Triggers when an agent sends a reply

New customer reply
Triggers when a customer sends a reply

Thread edited
Triggers when a thread in the selected inbox is edited

New customer
Triggers when a new customer is created

New ticket note
Triggers when a ticket note is added

New ticket
Triggers when a new ticket is created

Updated customer details
Triggers when the details of a customer are updated

Group created
Triggers when a new group is created
All Actions - Actions are the automated tasks

Create ticket
Creates a new ticket

Create customer
Creates a new customer

Link task to ticket
Links a task to a ticket

Unassign ticket
Unassigns the selected ticket

Assign ticket
Assigns the selected ticket to a user

Reply to ticket
Adds a reply to the selected ticket

Update customer
Updates the details of an existing customer

Update ticket
Updates the details of an existing ticket

Fetch inbox
Fetches the details of an existing inbox by ID, name, or email address

Fetch status
Fetches the status of an existing ticket by ID or name

Fetch tags
Fetch the details of an existing tag by ID or name

Fetch source
Fetches the source of an existing ticket by ID or name

Fetch agent
Fetches the details of an existing agent by ID, name, or email address

Fetch type
Fetches the type of an existing ticket by ID or name

Fetch company
Fetches the details of an existing company by ID, name, or email address

Fetch priorities
Fetches the priority of an existing ticket by ID or name

Fetch customer
Fetches the details of an existing customer by name or email address

Fetch ticket
Fetches the details of an existing ticket by ticket ID or name

Create incident
Creates a new incident

Create subscriber
Creates a new subscriber

Create service
Creates a new service

Create group
Creates a new group

Update incident
Updates the details of an existing incident

Update service
Updates the details of an existing service

Update user
Updates the details of an existing user

Update group
Updates the details of an existing group

Update subscriber
Updates the details of an existing subsciber

Fetch service
Fetches the details of an existing service using ID

Fetch group
Fetches the details of an existing group using ID

Fetch incident
Fetches the details of an existing incident using ID

Fetch subscriber
Fetches the details of an existing subscriber using ID

Fetch user
Fetches the details of an existing user using ID
What is Teamwork Desk?
Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.
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What is StatusCast?
StatusCast is status page management software that lets users develop and manage a corporate status webpage. It offers features like scheduling page maintenance, notifying downtime to customers and employees, page customization, and many more.
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