Integrate Usedesk with MySQL
Send information between Usedesk and MySQL automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Usedesk and MySQL using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Client added
Triggers when a new client is added
Row added or updated
Triggers when a new row is added or the details of an existing row are updated
Row added
Triggers when a new row is added
All Actions - Actions are the automated tasks
Add comment
Adds a comment to the specified ticket
Create agent
Creates a new agent
Create chat
Creates a chat or send messages to an existing chat on behalf of the client
Create ticket
Creates a new ticket
Send chat message
Sends a chat message to the specified client
Create client
Creates a new client
Update agent
Updates the details of an existing agent
Update client
Updates the details of an existing client
Update ticket
Updates the details of an existing ticket
Fetch ticket
Fetches the details of an existing ticket using ticket ID
Fetch agent by email address
Fetches the details of an existing agent using email address
Fetch agent by ID
Fetches the details of an existing agent using agent ID
Fetch client
Fetches the details of an existing client using client ID
Insert row
Inserts a new row in the selected table
Update row
Updates the details of an existing row in the selected table
Fetch row
Fetches an existing tuple or a row using the primary key or unique key
What is Usedesk?
Usedesk is a cloud-based solution that lets you automate customer engagement services and solve customer support tickets. It allows you to create templates, set up automatic responses, make automatic changes to customer status, and more.
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What is MySQL?
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Webhook triggers
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Logic
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Custom functions
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CEO, Lakeside CNC Group
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