Integrate Usedesk with Producteev
Send information between Usedesk and Producteev automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a task in Producteev for new tickets created in Usedesk
Efficiently address customer concerns by promptly creating tasks. This flow will create a task in Producteev for new tickets created in Usedesk.
How it works
- The flow triggers when a new ticket is created in Usedesk.
- Zoho Flow creates a new task in Producteev.
Create a task in Producteev for new tickets created in Usedesk
Usedesk + Producteev
Build your own integrations between Usedesk and Producteev
Connect Usedesk and Producteev with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Usedesk and Producteev using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Client added
Triggers when a new client is added
New Task
Triggers when a new task is created
New Network
Triggers when a new network is created
New Project
Triggers when a new project is created
All Actions - Actions are the automated tasks
Add comment
Adds a comment to the specified ticket
Create agent
Creates a new agent
Create chat
Creates a chat or send messages to an existing chat on behalf of the client
Create ticket
Creates a new ticket
Send chat message
Sends a chat message to the specified client
Create client
Creates a new client
Update agent
Updates the details of an existing agent
Update client
Updates the details of an existing client
Update ticket
Updates the details of an existing ticket
Fetch ticket
Fetches the details of an existing ticket using ticket ID
Fetch agent by email address
Fetches the details of an existing agent using email address
Fetch agent by ID
Fetches the details of an existing agent using agent ID
Fetch client
Fetches the details of an existing client using client ID
Create Task
Creates a new task
What is Usedesk?
Usedesk is a cloud-based solution that lets you automate customer engagement services and solve customer support tickets. It allows you to create templates, set up automatic responses, make automatic changes to customer status, and more.
What is Producteev?
Producteev is task management software that lets you track everything that happens in a project in the activity feed. You can add tasks, reminders, and deadlines to collaborate with your team, wherever they are.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
Julien Granjean
CEO, iDAYit
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
