![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
![](https://flow-public.nimbuspop.com/flow-apps/roll.png)
Integrate Usedesk with Roll
Send information between Usedesk and Roll automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
![](https://flow-public.nimbuspop.com/flow-apps/roll.png)
Add new tasks to your Roll for new tickets generated in Usedesk
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will add new tasks to your Roll for new tickets generated in Usedesk.
How it works
- The flow triggers when a new ticket is created in Usedesk.
- Zoho Flow creates a new task in Roll.
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
![](https://flow-public.nimbuspop.com/flow-apps/roll.png)
Add new tasks to your Roll for new tickets generated in Usedesk
Usedesk + Roll
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between Usedesk and Roll
Connect Usedesk and Roll with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Usedesk and Roll using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Ticket created
Triggers when a new ticket is created
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Client added
Triggers when a new client is added
![](https://flow-public.nimbuspop.com/flow-apps/roll.png)
Company created
Triggers when a new company is created
![](https://flow-public.nimbuspop.com/flow-apps/roll.png)
Time record created
Triggers when a new time record is created
![](https://flow-public.nimbuspop.com/flow-apps/roll.png)
Task created
Triggers when a new task is created
![](https://flow-public.nimbuspop.com/flow-apps/roll.png)
Project created
Triggers when a new project is created
All Actions - Actions are the automated tasks
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Add comment
Adds a comment to the specified ticket
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Create agent
Creates a new agent
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Create chat
Creates a chat or send messages to an existing chat on behalf of the client
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Create ticket
Creates a new ticket
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Send chat message
Sends a chat message to the specified client
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Create client
Creates a new client
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Update agent
Updates the details of an existing agent
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Update client
Updates the details of an existing client
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Update ticket
Updates the details of an existing ticket
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Fetch ticket
Fetches the details of an existing ticket using ticket ID
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Fetch agent by email address
Fetches the details of an existing agent using email address
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Fetch agent by ID
Fetches the details of an existing agent using agent ID
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Fetch client
Fetches the details of an existing client using client ID
![](https://flow-public.nimbuspop.com/flow-apps/roll.png)
Create task
Creates a new task
![](https://flow-public.nimbuspop.com/flow-apps/roll.png)
Create project
Creates a new project
![](https://flow-public.nimbuspop.com/flow-apps/roll.png)
Create company
Creates a new company
What is Usedesk?
Usedesk is a cloud-based solution that lets you automate customer engagement services and solve customer support tickets. It allows you to create templates, set up automatic responses, make automatic changes to customer status, and more.
Similar apps
What is Roll?
Roll is a project management application that lets you manage projects, track time, assign tasks and more.
Similar apps
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