Integrate Usedesk with TeamGantt
Send information between Usedesk and TeamGantt automatically, without writing any code, using Zoho Flow.
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Create a task in TeamGantt for new tickets created in Usedesk
Efficiently address customer concerns by promptly creating tasks. This flow will add new tasks to your TeamGantt for new tickets generated in Usedesk.
How it works
- The flow triggers when a new ticket is created in Usedesk.
- Zoho Flow creates new task in TeamGantt.
Create a task in TeamGantt for new tickets created in Usedesk
Usedesk + TeamGantt
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Supported triggers and actions
Integrate Usedesk and TeamGantt using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Client added
Triggers when a new client is added
All Actions - Actions are the automated tasks
Add comment
Adds a comment to the specified ticket
Create agent
Creates a new agent
Create chat
Creates a chat or send messages to an existing chat on behalf of the client
Create ticket
Creates a new ticket
Send chat message
Sends a chat message to the specified client
Create client
Creates a new client
Update agent
Updates the details of an existing agent
Update client
Updates the details of an existing client
Update ticket
Updates the details of an existing ticket
Fetch ticket
Fetches the details of an existing ticket using ticket ID
Fetch agent by email address
Fetches the details of an existing agent using email address
Fetch agent by ID
Fetches the details of an existing agent using agent ID
Fetch client
Fetches the details of an existing client using client ID
Create company label
Creates a new company label
Add checklist item
Creates a new checklist item in the specified task
Create project
Creates new project
Create task
Creates new task
Update task
Updates the details of an existing task using task ID
Fetch task
Fetches the details of an existing task using task ID or task name
What is Usedesk?
Usedesk is a cloud-based solution that lets you automate customer engagement services and solve customer support tickets. It allows you to create templates, set up automatic responses, make automatic changes to customer status, and more.
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What is TeamGantt?
TeamGantt is a cloud-based Gantt chart and project management application. It lets you plan, schedule, and manage your projects, and provides you tools such as collaborative Gantt charts, time tracking, file sharing, and more.
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Owain ap Rees
Sales Director, Artico
Endless integrations. End to manual work.
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