Integrate UseResponse with Workstack
Send information between UseResponse and Workstack automatically, without writing any code, using Zoho Flow.
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Add new tasks to your Workstack for new tickets generated in UseResponse
Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will add new tasks to your Workstack for new tickets generated in UseResponse.
How it works
- The flow triggers when a new ticket is created in UseResponse.
- Zoho Flow creates a new task in the selected todo in Workstack.
Add new tasks to your Workstack for new tickets generated in UseResponse
UseResponse + Workstack
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Supported triggers and actions
Integrate UseResponse and Workstack using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Topic created
Triggers when a new topic is created
Comment added
Triggers when a new comment is added
Ticket created
Triggers when a new ticket is created
User created
Triggers when a new user is created
New project
Triggers when a new project is created
New meeting
Triggers when a new meeting is created for the selected user
New todo list
Triggers when a new todo list is created in the selected project
New task
Triggers when a new task is created for the selected user
New todo
Triggers when a new todo is created in the selected project
All Actions - Actions are the automated tasks
Create comment
Creates a new comment
Create topic
Creates a new topic
Create ticket
Creates a new ticket
Create user
Creates a new user
Create todo
Creates a new todo in the selected project
Create task
Creates a new task in the selected todo
Create meeting
Creates a new meeting
Create todo list
Creates a new todo list in the selected project
Create project
Creates a new project
What is UseResponse?
UseResponse is an all-in-one support suite to capture feedback, organize community with self-service knowledge base, support customers in multiple channels, and more.
What is Workstack?
Workstack is an online project management tool. You can plan projects, schedule meetings, and track budgets across projects.
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Learn more >Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!
Josh Lucas
Head of Operations, AAA Band Rentals
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
