

Integrate WorkMarket Relay with ServiceDesk Plus Cloud
Send information between WorkMarket Relay and ServiceDesk Plus Cloud automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions
Integrate WorkMarket Relay and ServiceDesk Plus Cloud using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Request created
Triggers when a new request is created

Request created in template
Triggers when a new request is created in the selected template

Request updated in template
Triggers when an existing request is updated in the selected template

Problem created
Triggers when a new problem is created in a template

Request approved
Triggers when an existing request is approved

Change updated
Triggers when a change is updated

Task closed
Triggers when a task is closed

Change created
Triggers when a new change is created

Task created
Triggers when a new task is created

Note created
Triggers when a new note is created

Requester created
Triggers when a new requester is created

Change status updated
Triggers when the status of an existing change is updated

Task updated
Triggers when the details of an existing task are updated

Request updated
Triggers when the details of an existing request are updated

Asset created
Triggers when a new asset is created
All Actions - Actions are the automated tasks

Create assignment
Creates a new assignment

Add note
Adds a note to the specified assignment

Void or cancel assignment
Voids or cancels the specified assignment

Update assignment
Updates the details of an existing assignment

Create problem
Creates a new problem

Create request
Creates a new request

Create request note
Creates a note for the selected request

Create requester
Creates a new requester

Create change
Creates a new change

Associate request with problem
Associates a request with a specific problem

Add solution
Adds a new solution

Update problem
Updates the details of an existing problem

Update request
Updates the details of an existing request

Update requester
Updates the details of an existing requester based on ID

Update change
Updates the details of an existing change

Fetch change attribute
Fetches the details of an existing change attribute by name

Fetch request UDF attributes
Fetches a request UDF attribute by its name

Fetch problem
Fetches the details of an existing problem by ID

Fetch requester
Fetches the details of an existing requester by email address

Fetch request - By ID
Fetches the details of an existing request by ID

Fetch change UDF attributes
Fetches a change's UDF attributes by name

Find a request attribute
Fetches a request attribute by its name

Fetch solution topic
Fetches a solution topic by its name

Fetch problem attribute ID
Fetches the selected problem's attribute ID by name
What is WorkMarket Relay?
The WorkMarket Relay is an online freelance management relay that can help enhance automation in your WorkMarket application.
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What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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